See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen!
Wallenius Wilhelmsen is seeking for a Global Claims Team Member. This role provides for the overall investigation, examination, evaluation, and timely resolution of Global cargo and insurance claims within WW’s Global and Regional Organization.
Job Description
WHAT YOU'LL DO
- Entry level position.
- Data entry of policies.
- Gather, research and record information necessary to maintain an orderly and efficient flow of cargo claims for ocean and solutions assessment and processing.
- Ensure that cargo claims are handled prudently in accordance with the company’s contractual obligations, global policies and associated procedures.
- Prepare and file third party liability/recovery claims when appropriate.
- Provide and report claims statistics as may be required through internal systems.
- Follow global policies and processes to meet monthly KPI’s.
- Work closely with P&I & insurers.
- Assist and provide assesment as required by Commercial and operations teams.
- Update all systems within the company and for customers in compliance with contracts.
Job Requirements
WHAT YOU'LL NEED
- Analytic & Problem Solving.
- Personable and approachable with good verbal and written communication and negotiation skills.
- Confidence and ability to deal with people across all areas of the business. (Cross Cultural understanding.)
- Excellent personal organization, administration, numeracy and literacy skills.
- Experience in working to timescales, Ability to prioritize and meet assigned deadlines.
- Organizational and multi-tasking abilities recognizing priorities and adjusting work as appropriate.
- Awareness and recognition of own learning needs and commitment to improvement for own development.
- Ability to work independently and also as part of a team, use own initiative and be proactive.
- Computer Literacy: Profound MS Office knowledge and quick learner of business applications.
- Advanced MS Excel, Word and Outlook skills.
- Ability to demonstrate evidence of strong administration experience.
EVEN BETTER IF YOU HAVE
- Able to work from 6:00 am to 3:00 pm and ocassionally on saturdays.
- Additional lenguages: German, French , Korean (desirable).
ABOUT YOU
- Excellent accuracy and attention to detail.
- Excellent interpersonal relationships.
- Flexible, adaptable, proactive and collaborative.
ABOUT US
Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.
OUR COMMITMENT TO EQUAL OPPORTUNITIES
We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.
Apply today, and let’s keep the world and your career, moving together.