About the Department

Do you believe in the power of strong communities and have a passion for helping families across West Virginia thrive? Join our team in the Division of Family Support at the Bureau for Family Assistance as a Regional Family Support Facilitator! Our team is passionate about advancing economic stability and family well-being while creating space for innovation and collaboration at the local level. Team members receive on-the-job training, performance feedback, and opportunities for professional growth, along with a full benefits package that includes 12 paid holidays, tuition reimbursement, paid vacation and sick leave, medical and life insurance, retirement plans, and much more!

This role supports the mission of the Division to strengthen economic stability and promote the well-being of children and families by ensuring that family support initiatives are implemented effectively, in compliance with funding requirements, and aligned with national standards. As a key link between state goals and local impact, this position will ensure that local programs deliver high-quality, prevention-focused services that improve family outcomes statewide.

Key Responsibilities

The responsibilities of the Regional Family Support Facilitator include:

• Monitoring grantee performance and ensuring both fiscal and programmatic compliance for state and federally funded family support grants.

• Conducting in-person and virtual site visits to provide targeted technical assistance, assess program and financial documentation, and identify risks or improvements.

• Reviewing budgets, expenditures, risk assessments, and performance reports to verify allowable cost usage and compliance with grant terms.

• Supporting grantees in implementing program requirements, including timelines, benchmarks, protective factor-based practices, and the development and delivery of training and guidance.

• Promoting the integration of family support strategies such as Mobility Mentoring, parent/caregiver engagement, and national family support standards.

• Facilitating peer learning sessions, grantee meetings, and communities of practice to encourage collaboration and share effective tools and resources.

• Analyzing and synthesizing performance and expenditure data to identify trends, flag risks, inform reports, and guide technical assistance.

• Using shared systems and dashboards to track deliverables, automate reminders, and streamline reporting and communication.

• Serving as a strategic and collaborative resource for grantees, internal teams, and community partners.

• Traveling statewide—including to rural areas—and attending occasional overnight or evening/weekend events to support engagement and monitoring efforts.

Click The APPLY Link To Apply Online

Minimum Qualifications

Experience: Two (2) years full-time, equivalent part-time paid or volunteer experience in a technical or program area that is related to the area of employment.
Note: Appointment above the entry rate may be made at 5% for each six (6) months of successfully completed work as an intern in a practicum placement with the Department of Health and Human Resources for the Master of Social Work degree.

Special Requirement for the Commission for the Deaf and Hard of Hearing: 
Training: Bachelor's degree from a regionally accredited college or university in Interpreting/ASL Linguistics.

OR 

Experience: Seven (7) years of full-time or equivalent part-time paid or volunteer interpreting experience on an ongoing basis in educational, legal, medical, vocational and other settings for Deaf, Hard of Hearing or Deaf Blind.

Certification: 

• Certified as an interpreter by the Registry of Interpreters for the Deaf (current or valid) Certification of Interpretation (CI) and Certificate of Transliteration (CT).
• Comprehensive Skills Certificate (CSC), or Reverse Skills Certificate (RSC).
• Certified Deaf Interpreter (CDI) or Certified Deaf Interpreter-Provisional (CDI-P).
• Certified by the National Association of the Deaf (Level V only).