Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we’re seeking a friendly and professional Lot Porter to join our team. As a Lot Porter, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away.
What we offer:
- A super-compensation package with incentives for your extraordinary service.
- A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
- Access to ongoing training and development opportunities that will further enhance your skills and career trajectory.
- A collaborative work culture within a reputable, family-owned business
- Great facilities and equipment that will make your efforts even more efficient.
- Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.
Key Responsibilities:
- Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
- Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
- Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
- Tech Savvy: Utilize technology and software efficiently to support daily tasks.
- Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
- Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
- Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
- Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.