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RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
Responsible for ensuring the timely completion of process emails for the Accounts Assigned along with required productivity.
Assist Team Leads with daily administration of various tasks to meet/exceed business level deliverables.
Communicate across all processes/departments to determine the source of the issue and resolve it.
Driving process calls & preparing SWI's for any new projects/workflows. Developing a repository where necessary documents, reports, files etc.
Giving training/refresher to achieve a desired goal. Further conduct assessment & developing a strategy to accomplish certain tasks & deliverables.
Frequently recommends methods of improving the quality of service and improvising the process.
Identify and organize systems and required resources. Assist others to plan their daily workload and remain organized always.
Drive compliance towards process Statement of Work Instruction (SWI), promoting consistency, and sharing "best practice" within the team.
Monitor daily work deliverables for the assigned Accounts and provide periodic process updates.
Identify opportunities for continuous improvement and lead initiatives undertaken by the FBAP Process.
Assist Team Lead in designing and maintaining SWI documentation for processes, applications, and operational procedures
Contribute towards all training and coaching initiatives by coordinating with Team Leads/Management.
Flexible with timings to ensure proper hand offs for Training and daily deliverables for offshore team and Team leads/Management
Assist Team Lead during new Account migration
Help other RXO Logistics Freight Audit and Payment staff with the freight invoicing process.
Assist Peers/Supervisor with prioritizing workload and update of account status.
Bachelor’s/Master’s degree required.
5-6 years of experienced required in AP/AR required
Proficient with Microsoft Word & Excel.
Effective written and verbal communication skills.
Basic knowledge about logistics management.
Knowledge of freight bills and freight terms, strong hold on accounts process and operational procedures.
Hands-on experience on Freight Billing Process is a plus.
Advanced knowledge of office practices, procedures, and equipment.
Excellent interpersonal & communication skills.
Skill and knowledge of word processing, spreadsheet, and presentations applications.
Ability to work independently, prioritize work to meet schedules and timelines, and maintain composure under pressure.
Should analyze issues and process problem-solving skills.
Strong command on the TMS and application used
Knowledge of freight bills and freight terms; strong hold on accounts process and operational procedures.
Effective communication skills (verbal and written); communicate effectively with support peers, stake holders, Team Leads, Managers and every touch point
Good interpersonal skills, participate in a team environment and build strong working relationship
Solid time management skills must have ability to multi-task and prioritize workloads; demonstrated analytical capabilities; effectively identify and resolve problems.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.