Responsibilities:

• Accountable for timely onboarding of clients to our platform
• Manage multiple in-progress client projects
• Manage procurement, build process and shipping/receiving of client premise equipment
• Build, configure and install client premise equipment
• Implementation of inline intrusion prevention devices
• Implementation of intrusion detection devices
• Partnering with clients to architect effective security monitoring and threat prevention solutions
• Continually improving operating methods, and documenting standard processes and procedures
• Monitor health of implemented systems to ensure uninterrupted client service
• Provide internal training and knowledge transfer as required
• Other duties as assigned

Required Skills/Abilities: 

• Prior experience with Network design, engineering, and troubleshooting.
• Strong Networking skills are a must:
• Strong IP Subnetting fundamentals
• Strong static routing skills
• Strong switching and bridging skills 
• Must understand NAT in real world context
• Strong troubleshooting skills
• Strong Linux server administration skills (command line)
• Ability to skillfully design, interpret and edit network diagrams
• Strong with Linux, Windows and MacOS Operating Systems
• Ability to investigate security alerts and system logs and telemetry for signs of malicious activity
• Ability to define, tune and deploy signatures to detect malicious activity
• Friendly demeanor.  Ability to work well with others and partner on solutions. Coachable
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills. Curious.  Tenacious
• Ability to act with integrity, professionalism, and confidentiality

Education and Experience:

• 5+ Years experience as an Implementations Engineer, Firewall Engineer, or Network Engineer
• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or related field preferred, but not required if you have equivalent experience
• Prior Linux Server Administration skills (LPIC, Linux+ or similar certs are a plus)
• Cybersecurity Certificates such as Security+ are a plus
• CCNA, CCNP, Network+ or other similar certs are a plus
• Prior SOC Analyst Experience is a plus

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 40 pounds at times
• Be able to travel to headquarters a few times a year  
• Travel to client sites as needed, could be up to twice a month in peak conditions
• You will need a work from home environment conducive to sensitive analytic work (few interruptions, private and operationally secure)