Job Description:

Position Summary:

Co-Op Teller will learn the skills necessary to perform financial transactions for members accurately, efficiently, and in a professional manner. The incumbent will promote Everwise Credit Union’s products and services.

Primary Responsibilities and Duties:

• Maintains a high level of member service in accordance with the Everwise Credit Union’s Service Expectations.
• Performs member service functions with accuracy and in a timely manner.  These functions include, but are not limited to, cash handling, and financial transactions. -
• Responsible for maintaining a high level of confidentiality about member account information.
• Proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and Everwise Credit Union.
• Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. 
• Participates in special projects and community events.
• Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc.
• Assume additional responsibilities as necessary for the continued growth and advancement of Everwise.

**Will work after school and weekend hours.

Knowledge/Skills:

• Strong interpersonal skills
• Strong verbal and written communication skills.
• Ability to process transactions in an accurate manner.
• Ability to follow written policy and procedures.
• Ability to work in a fast-paced environment. 
• Proficiency with computer systems and Microsoft Office suite (e.g., Word, Excel, Outlook).
• Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.

Minimum Requirements:

•     Enrolled in a High School COE/DECA/ICE or Work Study Program

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.