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Posted 2mo ago

Director of Ecommerce

@ Hadley Designs
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United States
RemoteFull Time
Responsibilities:owning growth, leading team, managing media
Requirements Summary:High ownership leader who can scale DTC ecommerce on Shopify with paid media; 5-10+ years experience; proven growth to $20M+; fluent in Meta/TikTok Ads; hands-on with Shopify, Klaviyo, Postscript; leads remote team; drives integration of bundles, funnels, LTV; writes/optimizes landing pages; mission-driven.
Technical Tools Mentioned:Shopify, TikTok Shop, Meta Ads, Klaviyo, Postscript
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Job Description

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged.

About Us
Hadley Designs is a family-founded brand committed to making early learning engaging, screen-free, and fun. Our journey began with hand-drawn educational tools and has grown into a beloved brand, trusted by millions of parents, grandparents, and teachers. We design developmentally sound products for children ages 3 to 8, such as educational posters, busy books, and emotional learning kits. Our mission is to create tools that help children thrive through connection, curiosity, and real learning, while also empowering parents with the confidence that they are making the right educational choices for their children.

The Role
We are seeking a mission-driven, hands-on leader to own and scale our direct-to-consumer (DTC) ecommerce channels. As Director of Ecommerce, you will manage our Shopify and TikTok Shop platforms, driving growth through strategy, operations, and leadership. Your key focus will be growing our ecommerce business to $20M+ in revenue within 18 months.

Core Responsibilities

  • Ecommerce Growth: Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue.
  • Growth Engine: Build a repeatable growth machine using bundles, paid media, conversion rate optimization (CRO), and lifecycle marketing.
  • Team Leadership: Lead and develop a high-performing ecommerce team, fostering a culture of accountability and results.
  • Paid Media: Manage high-velocity creative testing, including 100+ ad creatives per week across Meta and TikTok, ensuring performance meets ROAS targets.
  • Conversion Optimization: Launch monthly funnel-based offers, optimize sales metrics like CVR, AOV, CAC, and LTV, and ensure top-performing product pages.
  • Customer Lifecycle: Drive email and SMS revenue to 25% of Shopify sales, optimize lifecycle flows and customer retention strategies.

What Success Looks Like

  • $20M total revenue by June 2027.
  • Net profit margins of at least 15% on Shopify and 5% on TikTok Shop.
  • ROAS of 2.0+ on Shopify and 3.5+ on TikTok Shop.
  • New high-performing bundle funnels launched every month.
  • Email/SMS contributing at least 25% of Shopify revenue.