The Individual Giving Manager is responsible for co-developing and executing a comprehensive strategy to grow philanthropic support from individual donors. This role leads the mid-level giving level, creating a pipeline for major gifts; ensuring thoughtful stewardship, donor-centered communications and long-term engagement that drives sustainable revenue growth. As a key member of the Development team, this role collaborates with staff within and outside of the Development department, including Annual Giving, Volunteer Engagement and Marketing and Communications – to deliver exceptional donor experiences. The Director of Individual Giving operates within Austin Habitat’s EOS (Entrepreneurial Operating System) framework, with clear accountabilities, measurable goals and a commitment to organizational clarity and impact

Agency Expectations

•    Acts as a role model within and outside the Agency 

•    Maintains a positive and respectful attitude 

•    Works in collaboration with supervisor to determine and carry out departmental oversight and organizational strategic goals

•    Demonstrates self-motivation, flexibility and efficient time management 

DUTIES AND RESPONSIBILITIES

• Collaborate on the creation of a multi-year individual giving strategy aligned with organizational and fundraising goals
• Adhere to expectations, performance metrics, and development plans for mid-level giving within the department strategy
• Manage a personal portfolio of mid-level donors with defined moves-management plans to cultivate major gifts
• Collaborate with the VP of Major Gifts and Strategic Partnerships, Director of Annual Giving, and organizational leadership to integrate individual giving into broader fundraising strategies
• Achieve revenue goals and performance benchmarks while adhering to the annual budget set for individual donor segments
• Oversee donor research, segmentation, and pipeline development to ensure sustained growth
• Ensure timely, personalized acknowledgment and stewardship for all mid-level donors
• Partner with the Director of Annual Giving on campaigns, giving days, and donor outreach
• Work with the Director of Volunteer Engagement to identify and convert volunteers into donors
• Support the planning and execution of donor events and mission-immersive experiences
• Maintain accurate donor records, moves-management tracking, and pipeline reporting
• Monitor progress toward goals, analyze giving trends, and provide regular updates to leadership
• Collaborate with Marketing & Communications to develop donor-centered messaging and campaigns
• Foster a collaborative, mission-aligned culture that prioritizes donor experience and long-term engagement