Online Chat Support

@ ADF Medical Services

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Westlake, Ohio, United States

RemoteFull Time, Part Time

Responsibilities:respond inquiries, document chats, escalate issues

Requirements Summary:Respond to inquiries via online chat; provide information on medical services, appointments, and billing; manage multiple chats; document interactions; escalate complex issues; ensure HIPAA compliance.

Technical Tools Mentioned:Online chat platform, CRM systems

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Job Description

Online Chat Support ADF Medical Services Inc.

We're hiring a friendly and professional Online Chat Support agent to assist our patients and clients through our digital support platform. If you're a quick responder with great written skills and a passion for helping people — this role is for you.

Role: Online Chat Support Agent

Department: Customer Support & Patient Services

Location: Fully Remote

Type: Full-Time / Part-Time