Position Summary Ensures accuracy of financial data gathered and recorded. Carries out supervisory responsibilities in accordance with the organization's policies, internal controls and applicable laws. Responsibilities include interviewing and training team members. Recommends applicants for selection. Plans, assigns and directs work. Recommends performance ratings. Recommends merit increases, promotions and reclassification. Determines work quality expectations and sets deadlines. Analyzes data and maintains hotel's accounts. What You Will AccomplishKey Responsibilities - Supervises subordinate Accounting team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training team members. Recommends applicants for selection. Plans, assigns and directs work. Recommends performance ratings. Recommends merit increases, promotions and reclassification. Determines work quality expectations and sets deadlines.
- Monitors and develops team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
- Prepares and posts journal entries for monthly financial reporting
- Reviews and responds to chargeback inquiries.
- Calculates incentives using data provided, incentive worksheets, and incentive plans. Submits information for incentive checks on timely basis.
- Prepares monthly reconciliation/analyses of all Balance Sheet accounts and other expenses, where necessary and when needed.
- Assists in the preparation and distribution of reports generated by the department, including monthly, quarterly, and yearly reports. Reviews revenue reports produced by all departments.
- Manages hotel's accounts receivables. Processes credit applications, conducts credit checks, invoices and directs collection efforts. Verifies and balances credit card merchant statements.
- Audits internal financial controls to ensure compliance with SOP’s to include purchasing, cash handling, receipts, disbursements, payroll and team member records
- Resolves customer complaints and anticipates potential problems by reviewing and monitoring complaints, operational issues, business flow and team member performance to ensure high levels of customer satisfaction and quality. Notifies
Management and/or Security of all unusual events, circumstances, missing items, or alleged theft. - Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
- Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
Other Responsibilities/Supportive Functions:- Makes merit decisions within budget or established guidelines. Determines promotions or reclassifications within company policy.
- Approves leave and time away from work within company policy.
- Prepares and coordinates monthly tax payments and reports with taxation authorities. Liaises with taxation department in regard to all tax related matters with assistance of the Corporate Director of Finance.
- Identifies opportunities to improve business processes. Initiates policies and procedures for those improvements.
- Ensures all hotel licenses/permits are renewed on a timely basis. Tracks expiration dates and notifies management of deadlines.
What You Will Bring Qualifications - High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor's degree in Hospitality Management desired.
- Five or more years of related and progressive accounting experience in similar organization. Two years as a supervisor/manager in similar setting desired.
- Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
- Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
- Requires ability to use computers programmed with accounting software to record, store and analyze information. Requires working knowledge of MS Office applications and ability to learn and use telephone and computer systems used at the hotel.
- Completes all required training as scheduled.
- Strong attention to detail and the ability to handle multiple tasks. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, team members, guests and the general public. Must be able to speak, read, write and understand English to communicate with management, team members and guests.
- Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.
- Must maintain a clean appearance and professional demeanor.
Special Skills & Abilities/Mental and Physical Demands: While performing the duties of the job the team member regularly sits for sustained periods of time and walks from one work area to another occasionally. While performing the duties of the job the team member frequently uses fingers to enter data into computer or operate telephone/office equipment. The team member occasionally grasps objects. The team member occasionally reaches by extending hand(s) and arm(s) in any direction while performing essential functions of the job. Repetitive motions are made while entering data into computers. The team member regularly talks and hears to answer phones and communicate with guests or staff. Exerts up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The team member is required to have close visual acuity to view computer terminal, documents and financial information. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the accounting reports and data. The team member is primarily subject to environmental conditions found working inside. The team member is occasionally subject to loud noise when working in or around the property. The team member is subject to hazards which includes proximity to electrical current found in office-related equipment. The team member is occasionally subject to atmospheric conditions such as perfumes, odors, or dusts. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. |