Posted 1y ago

Pool Attendant

@ Highgate
Lake Harmony, Pennsylvania, United States
OnsiteAll Commitments Available
Responsibilities:enforcing safety, monitoring guest, reporting damages
Requirements Summary:Strong customer service, conflict resolution, hospitality background preferred; excellent communication with guests and team.
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Job Description

Overview:

We are seeking a highly skilled Pool Attendant to join our team. As a key member of our hospitality staff, the successful candidate will be responsible for ensuring the smooth operation of our pool facilities cleanliness, providing exceptional customer service, and promoting a safe and enjoyable experience for our guests.

Responsibilities

  • Enforcing safety protocols as set out by the resort or hotel.
  • Monitoring the activity of guests and ensuring their safety.
  • Reporting any damages or incidences to the supervisor.
  • Ensuring that the swimming pool, furniture, and facilities are clean and safe.
  • Maintain a clean and organized pool environment, including pool areas, locker rooms, and surrounding facilities.
  • Provide excellent customer service, including responding to guest inquiries, addressing any concerns or issues, and ensuring that all guests feel welcome and valued.
  • Demonstrate a strong understanding of conflict management and be able to handle any difficult situations that may arise.
  • Maintain a high level of energy and enthusiasm, engaging with guests and creating a lively and welcoming atmosphere.
  • Maintain a positive and professional demeanor at all times, representing the organization with integrity and respect.
  • Other duties as assigned.
  • Maintain excellent employee relations with all members of the water park staff
  • Must be available weekend and holidays