IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

Title: Manager, District

Exempt Status: Exempt

Management Level: Manager

Reports To:

Job Summary: The Manager, District executes the strategic business objectives as a multi- unit manager of a defined district in sales management, store operations, merchandising, and profitability.

Essential Responsibilities

• Store Execution: Manages overall sales performance of district
• Maximizes store transaction closing ratios
• Develops and implements in-store strategies to negate competitor’s efforts
• Sales Administration: Drives sales to meet or exceed budget
• Executes the company’s selling program
• Executes sales process for new & existing merchandise
• Maintains awareness of competitor’s advertisements and services offered
• Resolves customer issues as needed
• Conducts scheduled sales meetings
• Management: Manages overall financial performance of the district
• Manages targeted variable expenses of the district
• Reviews performance and provides development of each associate
• Focuses on the development of Senior Store Managers/Store Managers
• Manages the strategic action plans for the district
• Approves the schedule for all associates
• Ensures all associates are assigned to the appropriate location for period end payroll reports
• Prepares weekly financial reviews for Regional Manager
• Manages the execution of the clearance center program and pricing
• Manages inventory and inventory shrinkage levels
• Audits store cash handling procedures
• Ensures federal, state, and local laws, company policies and operating procedures are followed
• Ensures that all lay-a-ways and refunds are current
• Maintains company store appearance standards throughout district
• Manages new store openings, remodels, and closings
• Recruits, interviews, and hires partners
• Maintains proper market staffing ratio
• Identifies needs and schedules training with market trainer
• Merchandising: Reviews traffic counters with advertising evaluating success of sales promotions and execution
• Reviews and provides feedback on store(s) sku performance
• Partners with operations manager on current movement of merchandise and assists with inventory re-ordering
• Executes current merchandising plan
• Ensure that all assigned missions are accurately and timely complete within store/district. 
• Maintains proper store pricing strategies
• Ensures that merchandise and POP is current and displayed appropriately
• Ensures that all point of purchase materials is current and displayed properly
• Ensures consistency of store pricing
• Completes other projects and special assignments as requested by supervisor
• Complete all required training modules and certifications prior to the due date
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all
• Communicate professionally with all internal and external contacts
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations
• Execute team member performance improvement plans, progressive discipline, and terminations when appropriate per Company policy

Non-Essential Responsibilities

• Execute company initiatives and other activities requested by supervisor
• Update job knowledge by participating in educational opportunities
• Contribute ideas on ways to optimize or improve the team, the department, and the Company
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments

Education

• High School diploma or equivalent preferred
• Bachelor's Degree Business, related field, and/or equivalent experience preferred

Professional Experience

• 1+ Years Retail Experience required And
• 3+ Years Managerial Experience required

Skills List

• Adapts to new situations, changes, and shifts strategies to meet different types of challenges
• Organizing and Planning time between specific activities
• Skilled in initiating, structuring and carrying out steps to complete projects and tasks
• Implement team spirit, encourage team collaboration, identify hidden strengths of individual and team, encourage all team members to express suggestions and ideas and to find own creative solutions for upcoming problems
• Ability to express an inner ideal into an artistic, creative or aesthetic form
• Skillful in compiling, organizing and using data to enhance planning and effectiveness
• Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc
• Being open and approachable to build goodwill, positivity, and loyalty with team members
• Adept at forming structures, patterns and connections from information, ideas and images

Competencies

Knowledge

• Microsoft Office Products High
• Basic Retail Operations High
• Inventory Control Medium
• Strong financial acumen with excellent negotiation Medium
• Use of Technology (computer, tablets, etc..) High

Licenses and Certifications

Physical Demands

Store Environment

• Sitting or standing for up to 8+ hours
• Walking frequently
• Able to engage and speak to customers
• Reaching with hands and arms
• Moving and lifting 50+ lbs
• Travel- Store to Store
• Minimum requirement of 32 hours per week and may require additional based on business need.

Scope

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs 

• 401(k) with employer matching 

• Mental health and life resources  

• Medical, dental, prescription, and vision plans  

• Get paid on-demand

•  Base pay or uncapped commission

• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive $85,000 - 100,000. * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

 

Legal authorization to work in the United States without the need for sponsorship.  We require proof of eligibility to work in the United States. 

EOE/Vet/Disability

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 05/30/2026.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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