Scope of Position

The Venetian Chop House Fine Dining Restaurant Server is primarily responsible for providing prompt, courteous and efficient food, and beverage service in a resort hotel environment where attention to detail is key. He/she will also possess a limitless desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.

Position Requirements

• Professional demeanor appropriate for a resort environment.


• One (1) year of high-volume serving experience is preferred.


• Basic computer knowledge (Micros or other POS Systems).


• Must be of minimum legal age to serve alcohol according to state law.


• A food handling certification must be completed within the first 90 days of employment.


• TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment.


• Effective at listening, understanding, and clarifying the concerns and issues raised by guests.

Responsibilities

• Greeting each guest promptly after seating in a sincerely warm, friendly manner using the guest’s name.


• Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible.


• Remain observant and check in with guests to ensure satisfaction with each food course and/or beverages.


• Provide prompt, courteous, and efficient food and beverage service.


• Make appropriate suggestions regarding food and beverages.


• Communicate with the kitchen regarding menu questions, the length of wait and product availability.


• Know layout of restaurant/hotel and location of all equipment and supplies.


• Know all restaurants’ station breakdowns and table numbers.


• Set tables according to service standards.


• Maintain cleanliness and condition of the work areas and equipment.


• Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant.


• Present physical and accurate check to guest and process payment.


• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED. 

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus. 


• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.  


• Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements

• Must be able to work in a fast-paced environment.


• Must be physically fit to lift, pull, and push items up to 50 pounds.


• Also requires standing/walking/reaching and bending throughout shift.