Worcester Dental Arts is seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We’re not just looking for someone to handle the day-to-day operations — we’re looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care. 

Schedule: Monday - Friday 7:30 am - 5 pm

Experience as a Dental Office Manager is required. Candidates who do not have prior experience as a Dental Office Manager will not be considered at this time.

Responsibilities: General supervision of all other business aspects of the practice, including but not limited to: 

• Run daily reports and perform close of day duties
• Supervise clinical staff and manage the overall clinic schedule 
• Oversee future treatments and collections of past due accounts 
• Respond to patient, staff and doctor inquiries efficiently 
• Ensure quality dental care and resolve patient issues according to policies and regulations
• Track new patient calls and referral sources. 
• Assist with practice-building and public relations efforts 
• Recruit, train, and manage office staff to meet operational needs 
• Create staff schedules and ensure performance standards are met 
• Monitor the office budget and oversee supply purchases and operational expenses 
• Handle administrative tasks, including deposits, revenue posting, and payroll. 
• Oversee marketing and promotion campaigns
• Coordinate with clinical staff on scheduled and unscheduled treatments 
• Write reports and analyze management data
• Manage insurance claims and patient billing, including follow-ups on overdue accounts 
• Prepare reports on outstanding accounts receivable 

If you’re a natural leader who leads by example — balancing compassion with accountability — and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!

Full-Time Benefits:

• Health Insurance enrollment on your first day
• Vacation Time
• Paid Holidays
• Paid Sick time
• Dental and Orthodontic Discounts
• Vision Insurance
• 401K Retirement Plan with Employer Contirbution

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