Support drivers on the road during breakdowns, emergencies, and other unforeseen circumstances.

ESSENTIAL FUNCTIONS

• Provide support and information to drivers and contractors maintenance emergencies utilizing phone, mobile messaging, email, etc.


• Coordinate with scheduler to ensure equipment is routed and scheduled in the shop for preventive maintenance and repairs.


• Monitor the progress of repairs and make updates as needed.


• Support other ERS team as needed.


• Perform invoice & Comdata check reconciliation when requested by manager.


• Closing TMT transactions.


• Inform WEL Operations daily of equipment and location status.


• Negotiate repair and labor costs with vendors.


• Work with drivers and operations to establish areas of improvement and contribute to team efforts and goals.


• Ensure quality and productivity goals are met.


• Assist safety and operations during emergencies and/or accidents.


• Maintain up-to-date training, standard operating procedures (SOPs), guidelines, resources, vendor lists, etc.


• Other duties as assigned.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.