This role will work side by side with our part-time Program Manager, providing direct support in the coordination and oversight of our assisted living program. The Assistant Program Manager plays a key role in ensuring smooth daily operations by assisting with staff supervision, resident care coordination, and compliance efforts. We are looking for a highly organized team player who collaborates closely with the Program Manager and contributes to a positive, well-run environment.
Essential Duties and Responsibilities:
Core duties include, but are not limited to:
Essential Duties and Responsibilities:
Core duties include, but are not limited to:
- Assist the Program Manager in coordinating and following up with all parties involved in residents’ care (phone, care conferences, email)
- Support the management of residents’ schedules and weekly appointments
- Assist in supervising in-home staff and reinforcing expectations
- Help train and guide team members in personal care, aging support, and behavioral support strategies
- Support tracking and coordination of staff training and certifications
- Help ensure compliance with all state and federal regulations and agency policies
- Monitor completion of staff assignments and report concerns to the Program Manager
- Participate in team meetings with staff and residents; may lead meetings as delegated
- Assist with disciplinary and grievance processes under the direction of the Program Manager
- Identify and report concerns related to abuse, neglect, or financial exploitation
- Support person-centered care practices that honor each resident’s individuality
- Assist with oversight of household operations, including cleanliness and regulatory compliance
- Help manage staff schedules and contribute to on-call coverage as assigned
- Provide direct care support as needed
- Carry out additional responsibilities as delegated by the Program Manager or Residential Coordinator.
Training Requirements:
- Program Manager Training
- Person-Centered Training
- Medication Administration Training
- Housing Policy & Procedures Training
Core Competencies:
- Strong organizational and follow-through skills
- Collaborative mindset with the ability to support leadership direction
- Effective communication and interpersonal skills
- Sound judgment and problem-solving ability
- Ability to handle sensitive situations with professionalism
- Flexibility and adaptability in a fast-paced environment
- Ability to maintain confidentiality and professional boundaries
- Proficiency with standard business and computer software
Qualifications:
- Understanding of state and federal regulations (or willingness to learn and apply)
- Prior experience in personal care services or a related field preferred
- Previous leadership or supervisory experience helpful but not required
Benefits:
- Paid Time Off (PTO).
- 401(k) Plan: Up to 3.5% employer match (eligible after 1,000 hours in first year).
- Ongoing support from RNs and managers.
- Opportunity to grow with a team that values YOU.