HiringCafe
Posted 10mo ago

IT Specialist Senior - TS required to apply; Washington DC

@ Bow Wave
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Washington, District of Columbia, United States
$95k-$102k/yrOnsiteFull Time
Responsibilities:Providing end-user support, Troubleshooting hardware and software, Recommending system modifications
Requirements Summary:Senior IT specialist with experience providing user support for PC/server/mainframe hardware and applications; ability to interact with network services and systems engineering to restore service; strong problem-solving and troubleshooting skills; up-to-date technical knowledge.
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Job Description

Provides support to end users for either Personal Computer (PC), server, or mainframe

applications and hardware.

• May interact with network services, software systems engineering, and/or applications

development to restore service and/or identify and correct core problem.

• Simulates or recreates user problems to resolve operating difficulties.

• Recommends systems modifications to reduce user problems.

• Maintains currency and highest level of technical skill in field of expertise.


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