Looking to build your career with a company that values innovation, stability, and people? Join our dedicated team as a Customer Service Representative II at our company's headquarters in Bridgeton, MO!

Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.

We�re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for four consecutive years (2022 � 2025) � a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.

If you�re ready to join a team shaping the future of automotive service, read on.

As a Customer Service Representative II, you will focus on supporting our customers and independent sales and service representatives with orders, follow-up, and general questions. This role is ideal for a proactive problem solver who thrives in a collaborative environment and is passionate about enhancing customer satisfaction.

What You�ll Do:

• Support our customers, Authorized Distributors, and Independent Sales and Service Representatives with any order follow-up and issue resolution
• Process equipment orders that require high accuracy and attention to detail.
• Provide support to our field team to resolve order issues and customer satisfaction concerns.
• This position requires a reliable individual who can work independently and has the general skills needed to adapt to various tasks.
• Other duties as assigned.

What You�ll Bring:

• High school diploma or equivalent is required; an associate or bachelor�s degree preferred
• Minimum 2 years� experience in customer service preferred.
• A detail-oriented professional who takes initiative in proposing solutions to challenges with exceptional organizational skills
• Ability to prioritize and manage multiple tasks
• Must be proficient with Microsoft Office Suite (Outlook, Excel, & Word)
• Strong analytical thinking, attention to detail, and ability to work in a team-oriented environment with excellent problem-solving skills
• Excellent communication skills, both oral and written

What We Offer:

• Industry-Leading Healthcare Coverage
• Profit-Sharing Plan with Safe Harbor Contribution
• Generous Paid Time Off & Holidays
• Paid Parental Leave
• Tuition Reimbursement Program
• Free Onsite Fitness & Recreation Center

Join us in our mission to �Align People and Innovation to Drive Excellence!�

• Make Lives Better Together
• Take Pride in the Extraordinary
• Define the Standard