PURPOSE:
The Case Manager is responsible for the coordination and provision of service delivery to meet the needs of the individuals served by the agency with regard to their abilities and personal choices. The Case Manager serves as the day program contact for the participant, their family, their chosen representative(s), and other service providers to offer consistent services within agency standards and the person-centered philosophy.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The list of essential duties and responsibilities, as outlined herein, is intended to be representative of the task to be performed. The omission of an essential function does not preclude management from assigning duties not listed herein is such duties are a logical assignment to the position.
1. Coordinate with the interdisciplinary team process for: program, services, assessment, program planning, development, implementation, and regular review of progress for theparticipant within 30 days of program entry and at least annually thereafter.
2. Serve as an advocate for participants, contributing as part of the interdisciplinary team in orientation, behavioral support services, and discharge procedures.
3. Maintain individual case files in compliance with agency guidelines (agency policy and procedure, DHS, CARF) and best practices of the field. Input data and maintain computerized case files utilizing agency provided software, including data collection, Implementation Strategy, incident reports and other reporting in compliance with agency guidelines.
5. Prepare for and/or conduct discovery process meetings with participants and their chosen team regarding accomplishments, program delivery, and Person- Centered Plan meeting invitation process.
6. Ensure participants have supports and are linked with resources such as: the Department of Rehabilitation Services (DRS), transportation providers, Social Security and Medicaid.
7. Conduct monthly reviews of participant status in relation to the Implementation Strategy, provide needed adjustments or supports. Document in the case record any status change or revision.
8. Coordinate data collection for statistical reporting and perform regular audit reviews to ensure all required materials are included in the case record.
9. Ensure the daily needs of participants are met, including, but not limited to assisting persons served as needed with daily personal hygiene, dietary needs, community integration activities, skill building, and first aid – including CPR or response to seizure activity as needed.
10. Participate in trainings, meetings and committees that are designed to improve the delivery of services as mandated.
11. Create and deliver individual or group skills trainingas needed to meet goals, objectives, or participation in a program or special event.
12. Protect the rights, promote self-determination, and ensure supports are provided to the participant in a manner which dignifies and assists in reaching personal life and work goals.
13. Maintain QIDP status with ongoing continuing education as mandated by the Department of Human Services.
14. Maintains American Heart Association certification in First Aid and CPR.
15. Successfully completes Little City required training, re-training, and any additional training as required by Little City policies and practices, or as assigned by his or her immediate supervisor.
16. Aid in the oversight of whereabouts of participants for their safety and well being.
17. Notify supervisor or safety representatives of any violation of safety rules, hazards or barriers to participant wellness.
18. Perform other reasonable duties as assigned.