Inside Sales Representative – Abrasive/Ceramic/Refractory Materials

Position type:  Full-Time, Salaried

Pay range: $53,000.00 - $73,000.00 per year, depending on experience

Location: North Grafton, MA

Ask Yourself This…

Do you like understanding how and why things work, are you an intensely curious person, do you have a natural drive, and do you like to compete? Do you have an interest in science, materials, manufacturing and do you enjoy relationship building, research, negotiations, and meeting new people? Are you interested in working for a USA family-owned company that is customer-focused, manufactures in the U.S and supplies high-quality products? If yes, then keep reading.

Who We Are

Washington Mills is built on values that matter. Founded more than 150 years ago, we have earned our reputation as one of the world’s most trusted and reliable producers of abrasive, ceramic and refractory materials. Offering a broad selection of abrasive grains, powders and specialty minerals in the market today, Washington Mills has a long history of excellence servicing our customers in the abrasive industry. Washington Mills’ products are well-known and respected for their quality and consistency of performance and we continually pursue growth in our products, our approach, and our people. Our founding principles of honesty, integrity and reliability guide our business, and we are a proud community of hands-on problem solvers, committed to shaping the materials applications of the future. With global distribution and manufacturing sites located throughout the world, Washington Mills opens the door to a world of opportunity, creativity, and challenge.

What You’ll Do

Washington Mills is hiring a tech-forward inside Sales Representative to market and sell abrasive grain and refractory and ceramic raw materials. This on-site opportunity in North Grafton, MA is an exciting role for someone who wants to learn and win. You’ll be at the center of our growth by identifying opportunities, engaging prospects, and turning prospects into customers.  This person will develop and close new business through managing incoming sales leads, speaking with prospects on the phone, emailing, cold calling, using social media and Ai, conducting company, industry and application research. An interest in business development, research, developing sales skills, and learning about new companies, products and applications is required. Experience or interest in materials science, industrial manufacturing, grinding, surface finishing, polishing, grit blasting, or the ceramic and refractories industry are desirable traits. You will be joining a family-owned North American manufacturing company that has a high degree of integrity, is committed to excellence in servicing its customers, and is trusted and respected in the industry. The job is located on-site in North Grafton, MA. The work of the inside Sales Representative involves the following primary sales tasks:

Sales Responsibilities

• Communicate with sales prospects through a mix of phone calls, video calls, emails and social media
• Qualify incoming leads
• Heavy user of CRM software
• Provide product information and application expertise
• Conduct detailed research to identify new leads and prospects
• Ask questions, be inquisitive and take detailed notes
• Build confidence, respect and carry forth the goodwill of the Company 
• Identify and obtain new leads and prospects through cold calling, networking, researching
• Assist in the development of market strategies as they relate to the target industries
• Manage sales pipeline of leads, prospects and opportunities
• Perform to an established set of sales goals and objectives
• Responsible for admin functions: pricing, quoting, sales reports, CRM, marketing documents

 A Little About You

• Bachelors’ Degree in Business, Sales, Marketing, Materials Science or other Engineering field preferred
• Research, sales, negotiations, customer service skills
• Strong interpersonal communication skills – verbal/written
• Proficient in MS Word, Excel and Power Point. Knowledge of Salesforce or other CRM platform
• Demonstrated ability to work within a team to achieve objectives
• Self-disciplined, self-motivated, able to work unsupervised
• Materials, mechanical, industrial, manufacturing background to understand products and applications
• Curious, detail-oriented, determined, diligent, competitive, unflappable

We proudly offer robust compensation and benefits packages, including:

• Competitive pay, commensurate with experience
• Heavily subsidized medical and dental plans
• Employer-sponsored retirement plan
• Profit sharing options
• Company-paid life insurance
• Immediate paid vacation and generous holiday time
• Family-friendly sick and personal leave policies
• Opportunities for career development

Interested? We want to hear from you! Visit washingtonmills.com/careers and tell us why you’re the candidate we’re looking for.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Washington Mills is an Equal Opportunity Employer committed to workforce diversity. M/F/D/V. Qualified minorities, women, individuals with disabilities, and veterans are strongly encouraged to apply.

Washington Mills is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

PLEASE READ CAREFULLY BY SUBMITTING THIS APPLICATION YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ACCEPT THIS INFORMATION.
 

I certify that the information on this application and its supporting documents is accurate and complete. I understand and agree that failure to fully complete the form, or misrepresentation or omission of facts, represents grounds for elimination from consideration for employment, or termination after employment if discovered at a later date.
 

I authorize Washington Mills to investigate, without liability, all statements contained in this application and supporting materials.

I authorize references and former employers, without liability, to make full responses to any inquiries in connection with this application for employment.
 

If selected for a position, I agree to submit to a physical exam, background investigation, and/or screening for illegal substances upon conditional offer of employment, depending on the position requirements. Job-related concerns identified during any of the above screenings may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
 

I understand that this document is NOT an offer of employment, and that an offer of employment, if tendered, does NOT constitute a contract for continued guaranteed employment. I understand that employees of Washington Mills who work at union facilities and are obligated to join the union as a result of the position they are applying for, serve pursuant to the terms of the applicable contract and the employment relationship may be terminated at any time by you, for any or no reason, and the Company may terminate you pursuant to the applicable contract but in no event for a reason prohibited by law.
 

If employed, I will be required to furnish proof of eligibility to work in the United States, and any other information required to be provided to employer by law or for benefit eligibility, and to comply with Company and departmental policies, practices, rules, and regulations.

I understand that if employed on a temporary basis, I would be paid for hours worked only, and would be ineligible for benefits including paid time off. I understand that any benefits I receive outside any applicable contract may be subject to change or discontinuation at any time without prior notice.
 

I understand that if offered employment, I will be required to complete a Form I-9 and that the Company reserves the right to terminate my employment if said information is processed through E-Verify and I am unable to resolve any discrepancies in my information with the Social Security Administration, the Department of Homeland Security, or any other applicable government agency.