Peer Navigator

Department: SOAR -Orientation

Location: Wellesley Hills/Framingham

MassBay
fosters educational excellence and academic success to prepare students for
local and global citizenship, to promote their personal growth, to meet
critical workforce demands of communities, and to contribute to the region’s
economic development.

Massachusetts Bay Community College is
served by a cadre of employees of varied backgrounds and experiences.  We invite all individuals to consider joining
our community.

Located
in Greater Boston, MassBay is a comprehensive, open-access community college,
offering associate degrees and certificate programs on three campuses in
Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community and have a
desire and ability to serve a population of students with various needs and
backgrounds.  This is a part-time,
student employment position with no benefits. 

The Peer Mentor Program at MassBay Community College links new MassBay
Community College students (mentees) with experienced MassBay Community College
students (Peer Mentors) to support students throughout their first year of
college. Peer Mentors work collaboratively to engage mentees in academic and
social activities that increase involvement and meaningful engagement in a
positive college experience. Peer Mentors will work alongside Academic Advisors
to support a caseload of degree and/or certificate seeking mentees throughout
their first year at MassBay. Peer Mentors will support mentees in developing
advocacy skills, acclimating to their first year of College life, and
connecting students with resources, offices, and services to help them find
success at MassBay. Peer Mentors will be trained and supported by staff in the
Academic Advising, Coaching, and Transfer department, with on-going
professional development, team meetings, and individual coaching. This is an
incredible opportunity to build a professional network, develop personal and
professional skills within a college department, and contribute to the MassBay
community.

Key
Responsibilities and Duties:

• Collaborate with Academic Advisors in the Academic Advising, Coaching, and Transfer department to support a caseload of new students (mentees) throughout their first year;
  
  
  
• Work on the Wellesley Hills Campus in the Advising, Transfer, and Coaching Commons office space, and virtually, to interact with staff and students;
  
  
  
• Provide in-person and virtual support to assigned mentees on a weekly basis and communicate via a texting software, email, Teams, WebEx, and/or phone;
  
  
  
• Assist Academic Advisors with various tasks including outreach to their caseload of advisees to schedule appointments and communicate important reminders and updates;
  
  
• Be a resource to mentees on common questions such as technology assistance or academic deadlines;
  
  
  
• Assist mentees with learning how to utilize Bay Navigator, Blackboard, and College e-mail;
  
  
  
• Guide mentees with effective ways to communicate with faculty and advisors;
  
  
  
• Assist mentees in connecting with MassBay’s resources both in-person and virtually; make appropriate referrals to offices and support services;
  
  
  
• Promote engagement and involvement in campus activities and student organizations;
  
  
  
• Collaborate with other offices to develop and implement programming and events around student success;
  
  
  
• Visit classes to inform students of campus resources and upcoming events;
  
  
  
• Help mentees transition in their first semester in becoming acclimated to MassBay campus and culture;
  
  
  
• Maintain documentation of communications, outreach, and interactions with mentees;
  
  

• Attend required trainings, staff meetings, and caseload meetings with academic advisors.
  
  

This list is not to
be considered all-inclusive. A supervisor may assign other duties as required
to meet the needs and foster the mission of the College.

All employees of
MassBay are expected to work collegially and collaboratively within a community
that values and celebrates the variety of student experience.

Required Qualifications:

• Must be currently enrolled as a student at MassBay and has completed at least 12 credits;
  
  
  
• Minimum cumulative GPA of 2.5;
  
  
  
• Strong interpersonal, active listening, and communication skills;
  
  
  
• Ability and willingness to follow direction, and to collaborate with faculty, staff and Fellow Peer mentors to achieve shared goals;
  
  
  
• Maturity in dealing with private and personal information;
  
  
  
• Strong desire to help and assist other MassBay students;
  
  
  
• Knowledge of college resources and services, and open to learning about new resources available to students;
  
  
  
• Positive attitude, professional, patient, friendly, punctual and respectful;
  
  
  
• Commitment to promoting fairness and mutual respect within the community.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action;
  
  
• Experience working in a community college or similar environment;
  
  
• Demonstrated commitment to working with students in need.

Additional Information:

Salary Range: $19
per hour

Position Type: Student employee

Application Deadline: April 26th, 2026, or after that until filled. 

To Apply: Please include a letter of interest and resume with your online application. 

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts
Bay Community College is an affirmative action/equal opportunity
employer and does not discriminate on the basis of race, color, national
origin, sex, disability, religion, age, veteran status, genetic
information, gender identity or sexual orientation in its programs and
activities as required by Title IX of the Educational Amendments of
1972, the Americans with Disabilities Act of 1990, Section 504 of the
Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964,
and other applicable statutes and college policies. The College
prohibits sexual harassment, including sexual violence. Inquiries or
complaints concerning discrimination, harassment, retaliation or sexual
violence shall be referred to the College’s Affirmative Action and/or
Title IX Coordinator, the Massachusetts Commission Against
Discrimination, the Equal Employment Opportunities Commission or the
United States Department of Education’s Office for Civil Rights.