Overview:
About the Role
At Keeter & Geiger Dentistry, we believe the patient experience begins long before treatment, with the very first interaction. We’re looking for a warm, organized, and proactive Patient Coordinator to serve as the welcoming voice and guiding hand for every new patient. This role is ideal for someone who thrives in a people-centered environment and takes pride in creating seamless, high-quality experiences.
Schedule
- Full-Time
- Monday-Friday
Why Join Us?
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
- Supportive and positive team environment
- Amazing office culture
- Occasional team retreats and team-building experiences
Key Responsibilities
New Patient Experience
- Answer phones with warmth, confidence, and professionalism
- Guide new patients through scheduling with clarity and ease
- Ask thoughtful questions to understand patient needs and goals
- Ensure every new patient feels expected, welcomed, and valued
- Coordinate and confirm new patient visits with strong attention to detail
- Maintain a smooth, organized flow from first call to first visit
Marketing & Growth Support
- Collaborate with external social media partners
- Coordinate internal marketing initiatives and campaigns
- Keep the website and digital platforms current and engaging
- Track and report on new patient growth and trends
Administrative Support
- Support front desk operations as needed
- Maintain accuracy in patient records and scheduling
- Communicate clearly with the clinical team to ensure seamless handoffs
- Uphold a polished, organized, and welcoming front office environment
Who You Are
- Warm, confident, and naturally personable
- Highly organized with strong attention to detail
- A strong communicator (phone, in-person, and written)
- Proactive and self-motivated
- Professional, polished, and positive
- A collaborative team player
- Dental experience is a plus (Assistant, Hygienist, or Administrative), but not required
If you’re passionate about creating exceptional first impressions and being part of a team that truly values patient experience, we’d love to meet you.
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