Posted 3d ago

Poker Dealer

@ Chickasaw Nation
Norman, Oklahoma, United States
OnsitePart Time
Responsibilities:Runs chips, Sets up games, Seating patrons
Requirements Summary:Part Time 29 Poker Dealer role requiring High School or GED; no prior experience required. Must pass gaming background check and obtain required licenses.
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Job Description

We are currently looking for a Part Time 29 Poker Dealer to join our Poker team located at Riverwind Casino working 2nd shift.

Summary:

Provide excellent customer service and efficient table games service to guests in accordance with company standards.

Responsibilities:

* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
* Runs chips for players and fills for table banks by partnering with the Chip Cage Cashier, game players, and the dealer to determine the amount of money and chips that are needed
* Sets up all required games by verifying that all money is present in the table banks when opening and closing the table and all table documents are signed by the supervisor and the dealer then released to the Poker room manager or locked in the table bank
* Verifies all cards are present and are not damaged; checks to ensure shuffle machine is in working condition
* Runs the Poker board to seat players accordingly, including greeting patrons when they approach the board, taking patron sign-ups and seating patrons as seats are available to the game of their interest, promoting upcoming Poker events as they are relayed to the team by management, and taking incoming phone calls from patrons and signing them up for the games requested using our computer system
* Calculates wagers in the pot, observe patrons’ actions and identifies irregular or illegal behavior including theft and collusion while dealing. Properly takes house collection in compliance with rules and regulations
* Reports all tips in accordance with area policies, processes and guidelines
* Prepares players by explaining the procedures and rules that are outlined in the Chickasaw Gaming Rules and Regulations policies of all required games
* Performs all other duties as assigned

Competencies:

Essential:
* Card and Table Games compliance
* Works well within a team


Skills:

Essential:
* Basic Computer skills

Experience:

Essential:
* No prior experience required


Education:

Essential:
* High School, GED or Equivalent


Credentials:

Essential:
* Pass gaming background check
* CDNC certified poker dealer
* Gaming license or permit as required by assigned position


Working Conditions:

Essential:
* May work where cigarette smoking occurs
* Bright and Flashing lights
* Fast-paced environment
* May work in loud or noisy areas
* Noisy
* Potential exposure to blue and or white light
* Communications written, verbal
* May be required to assist individuals with unmanaged emotions
* Pass pre-employment drug test
* Hand-eye coordination, reach and grasp
* Manual dexterity
* Sitting up to 100% of shift
* Standing up to 100% of shift
* Visual acuity for detail, distance, color, depth perception
* Walking up to 25% of shift
* May work day shift
* May work evening shift
* May work holidays
* May work night shift
* May be on-call
* May work rotating shifts
* May work weekend shift

Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation.  It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values
Mission:
*To enhance the overall quality of life of the Chickasaw people.
Vision:
*To be a nation of successful and united people with a strong cultural identity.
Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork