Posted 2w ago

Manager Customer Supply Chain (Gothenburg, SE)

@ Mölnlycke
Gothenburg, Västra Götaland, Sweden
HybridFull Time
Responsibilities:Own demand, Lead planning, Coordinate logistics
Requirements Summary:Experience in demand planning, forecasting, and supply chain processes; strong customer relationships; analytical with Excel and planning systems (e.g., SAP); cross‑functional, international experience; experience in healthcare, FMCG, or global supply chains; exposure to S&OP/S&OE.
Technical Tools Mentioned:SAP, Excel
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Job Description

Lead change that lasts


 


At Mölnlycke, we believe that real impact starts with people. People who challenge the status quo. People who care about outcomes, not just outputs.


 


As a global medical solutions company, we advance performance in healthcare by supporting professionals and improving patient outcomes worldwide.


 


In Wound Care, we help prevent, manage, and accelerate the healing of wounds.


 


This is an execution critical supply chain role, focused on translating agreed demand and supply plans into reliable customer outcomes. As a Manager Customer Supply Chain, you’ll be at the centre of customer experience, operational performance, and commercial success.


 


Why this role matters


You will act as the critical link between commercial teams, customers, and supply chain operations, ensuring demand is translated into reality with precision, reliability, and impact.


 


Here’s how you’ll make a difference:



  • Own customer demand alignment and short‑term forecast refinement within agreed planning frameworks

  • Act as the primary supply chain contact for key customers

  • Lead joint planning sessions to align demand, service, and expectations

  • Drive service performance improvements (OLA, OTIF, root cause resolution)

  • Manage product lifecycle transitions smoothly with cross-functional teams

  • Ensure order fulfilment excellence through strong coordination with logistics and planning

  • Resolve short-term supply issues and maintain customer satisfaction


 


What you’ll get


Be part of a culture built on trust, care, and shared ownership.


 


Your growth and development



  • A highly visible role with direct impact on customer outcomes

  • Opportunities to shape how supply chain collaborates with customers globally


 


Flexibility, wellbeing, and benefits



  • Competitive compensation and benefits

  • Hybrid working (depending on location)

  • A global environment with strong development opportunities


 


What you bring



  • Strong experience in demand planning, forecasting, and supply chain processes

  • Proven ability to manage customer relationships and stakeholder alignment

  • Analytical mindset with strong skills in Excel and planning systems (e.g., SAP)

  • Ability to solve problems under pressure and manage complexity

  • Experience working in cross-functional, international environments

  • Experience in healthcare, FMCG, or complex global supply chains

  • Exposure to S&OP / S&OE processes


 


Our approach to Diversity & Inclusion


We’re building a workplace where everyone feels seen, heard, and valued. We believe that diverse perspectives drive better decisions and stronger outcomes, and we’re committed to creating an environment where everyone can thrive.


 


About Mölnlycke


Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes. Our business is organised in four areas: Wound Care, Operating Room Solutions, Gloves and Antiseptics, where customer centricity, sustainability and digitalisation are at the heart of everything we do.


 


Mölnlycke employs around 8,700 people worldwide. The headquarters are in Gothenburg, Sweden, and we operate in more than 100 countries.