At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.
As an Orthodontic Treatment Coordinator at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community.
What You’ll Do:
Treatment Plan Presentation: Meet with patients after their clinical exam to explain the recommended treatment plan in clear, easy-to-understand language. This includes detailing the procedures, the reasons they are needed, and the expected outcomes.
Discuss the cost of treatment and present financial options.
Work with patients to verify insurance benefits, handle pre-authorizations, and explain what their insurance will and will not cover.
Address patient anxieties and objections about treatment, helping them feel comfortable and confident in their decision.
Coordinate and schedule appointments for all phases of treatment, including follow-ups.
Maintain and update patient records, ensuring all financial and treatment information is accurate.
Responsibilities
Welcome patients to our office in a warm and pleasant manner while maintaining multiple phone lines and checking in and checking out patients.
Present and create treatment plans.
Handle and communicate patient financial arrangements.
Maintain and fill appointment schedule.
Communication with general teams.
All other duties as assigned.
What do you need to have to be a part of our team?
Minimum of 1 year of Orthodontic front office experience required.
Experience with treatment plans required.
Insurance verification experience required.
Digital practice software experience.
Must be willing to travel within assigned areas
Why You’ll Love It Here:
At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.
Medical insurance.
Discounted dental benefits for the employee, their spouse, and dependent children.
Paid holidays.
Paid Time Off (PTO).
401K.
Employee scholarship program.
At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters