Job Title: Community Health Worker (CHW)
Department: NYC REACH
Division: Center for Health Equity and Community Wellness (CHECWELL)
Bureau: Equitable Health System (BEHS)
Location: 42-09 28th St, Long Island City, NY 11101
Schedule & Hours: Mon - Fri, 9am–5pm; 35 hours per week
Workplace Flexibility Modality: Hybrid, 2 days per week remote, 3 days in-office
Grant End Date: 6/30/2028
Created Date: 3/26/2026
Revised Date:4/14/2026
Salary: $70,000
FLSA Classification: Non-Exempt
Who We Are:
The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, affect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.
Our Culture:
We embrace a culture of learning, collaboration, innovation, and well-being, where open communication drives our impact.
About The Role:
Equitable Health System (BEHS) is seeking a Community Health Worker (CHW), who is a detail-oriented individual with knowledge of the New York City social service landscape, data-management, computer, and critical thinking skills to support implementation of the Falls Prevention Project by engaging older adults (50+) and adults with disabilities at elevated risk of falls, facilitating access to home repair and supportive services, and promoting safe aging in place. The CHW will serve as a trusted liaison between participants, healthcare providers, and community-based partners to ensure coordinated service delivery, reinforce falls prevention education, and reduce preventable hospital utilization related to falls. Through outreach, screening, care coordination, including home visits and data collection, the CHW will advance program goals focused on improving home safety, enhancing participant independence, and supporting evaluation and reporting requirements.
About the Program:
Be a change agent and join the Bureau of Equitable Health Systems (BEHS), a bureau in the NYC Department of Health and Mental Hygiene. The Bureau of Equitable Health Systems unifies several units to strengthen the Department’s ability to strategically partner with the NYC healthcare system (including but not limited to integrating behavioral health and community linkages into primary care practice). The bureau will engage primary care providers, hospitals, and other healthcare systems to implement evidence-based strategies; leverage information to support planning and technical assistance for providers and payers; advance policy to close the racial equity gap for priority health outcomes; and surface opportunities where health care can influence and connect individuals to social support and address the whole person, beyond physical ailments.
Responsibilities:
Outreach, Engagement & Referral:
- Conduct targeted outreach in high-need communities and healthcare settings to identify and engage eligible participants.
- Build relationships to support enrollment; clearly communicate program services, eligibility, and next steps using culturally and linguistically appropriate approaches.
- Provide education on fall prevention, safe home practices, and aging in place; share relevant resources.
- Screen for fall risk and home safety needs and enroll eligible participants.
- Develop and maintain referral partnerships; collaborate with providers and community organizations to increase awareness and connect participants to additional services.
Care Coordination & Home Visits:
- Coordinate and schedule home visits with internal teams and contractors.
- Support and, when appropriate, accompany home assessments/modifications.
- Educate participants on recommended home modifications.
- Communicate referral status and updates with partners as appropriate.
Program Operations, Data & Team Collaboration:
- Collect and manage participant data, program metrics, and service documentation.
- Administer pre/post assessments and support program evaluation and reporting.
- Participate in training, supervision, and case conferences.
- Collaborate with internal teams and external partners to ensure effective program delivery.
- Other duties as assigned to support the overall goals and mission of the department/ organization.
Requirements:
MINIMUM QUALIFICATION REQUIREMENTS:
- High school diploma or GED required, bachelor’s degree preferred.
- At least 1 year of experience in community-based clinical or social service settings.
- Fluency in English; bilingual Spanish preferred.
- Familiarity with NYC community and faith-based organizations.
- Willingness to work evenings/weekends and travel throughout NYC.
- Proficiency with basic computer systems.
Skills and Competencies:
- Strong interpersonal and communication skills; ability to engage diverse populations with cultural competence.
- Ability to work both independently and collaboratively in team-based, cross-disciplinary environments.
- Strong organizational, time-management, and problem-solving skills; able to manage competing priorities and deadlines.
- Demonstrated advocacy and community engagement skills.
- Interest or experience in programs addressing chronic illness and social determinants of health.
Employment is contingent upon the successful completion of a background check.
Benefits/Additional Information:
- Public Service Loan Forgiveness (PSLF) eligible employer
- Generous Paid Time Off (PTO) policy
- Medical, dental, and life insurance with low or no employee contribution
- A retirement savings plan with generous employer contribution
- Flexible spending medical and commuter benefits plan
- Meaningful work at an organization striving to advance health equity and social justice.