Posted 2d ago

Customer Service Representative

@ Frandsen Bank & Trust
Ada, Minnesota, United States
$16-$20/hrOnsiteFull Time
Responsibilities:providing service, processing transactions, balancing cash
Requirements Summary:High school diploma or equivalent; cash handling experience preferred; strong communication; attention to detail; computer proficiency.
Technical Tools Mentioned:Computers
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Job Description

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Ada, MN office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.

Job Duties:

  • Provide superior customer service by being professionally helpful, curious, and courageous
  • Process customer transactions accurately and proficiently
  • Maintain exceptional cash handling skills and accurate balancing
  • Consistently make customer introductions to banking partners to grow relationships
  • Diligently examine all transactions to prevent losses and deter fraudulent activity

Desired Skills:

  • High school diploma or equivalent
  • Cash handling experience preferred
  • Strong verbal and written communication skills
  • Attention to detail
  • Proficiency in computers

Salary range for this role is $16.00 to $20.00 per hour, depending on experience. 
We offer a competitive benefits package including 401k and profit sharing.