Job Title: Operations Manager 

Department: Hydrogen Vehicle Operations 
Reports To: General Manager 
Location: Rancho Dominguez, CA 
Employment Type: Full-Time, Exempt 

Company Overview 

Global Expedited Transportation Freight Corp. (GET Freight) is a rapidly growing drayage and transportation provider headquartered in Duluth, Georgia, with satellite operations in Mobile, AL; Savannah, GA; Oakland, CA and Longbeach, CA.  

As part of our continued expansion, GET Freight is launching hydrogen-powered drayage operations in the Los Angeles / Long Beach (LA/LB) market—one of the largest and most dynamic port logistics hubs in North America. 

We are seeking a hands-on and results-driven Manager / Assistant Manager to lead daily operations, customer relationships, and execution performance in our LA/LB Hydrogen Operations Team. 

Position Summary 

The Operations Manager is responsible for end-to-end operational execution of hydrogen drayage and rail shuttle services in the LA/LB market. 

This role oversees customer accounts, carrier (execution partner) management, dispatch planning, hydrogen fleet utilization, and yard/office operations, ensuring safe, compliant, and efficient transportation performance. 

The position requires strong operational leadership, real-time problem-solving capability, and the ability to manage both internal drivers and external carriers in a fast-paced port environment. 

Responsibilities & Essential Functions 

1. Operational Leadership
   

• Own end-to-end operations for LA/LB hydrogen drayage  

• Develop dispatch strategy and optimize fleet utilization  

• Ensure on-time performance and operational efficiency 

1. 2. Customer & Carrier Management
   

• Manage day-to-day relationships with key customers and ensure service performance (on-time delivery, communication, issue resolution)  

• Oversee execution partners (carriers); monitor performance, enforce service standards, and manage capacity allocation  

• Resolve service escalations, appointment issues, and billing/BOL discrepancies  

1. 3. Dispatch Planning & Execution
   

• Develop and manage daily dispatch plans for port drayage and rail ramp shuttle operations  

• Assign loads, monitor real-time execution, and adjust dispatch to optimize utilization and service levels  

• Coordinate port/terminal appointments and ensure efficient container flow  

1. 4. Core Transportation Operations
   

• Oversee key transportation activities:  

• Port drayage (LA/LB → customer locations)  

• Rail ramp container shuttle operations  

• Drive KPIs including turns per truck, on-time performance, and asset utilization  

1. 5. Hydrogen Fleet Management & Maintenance
   

• Manage hydrogen vehicle operations, including daily readiness and utilization  

• Coordinate preventive maintenance, inspections, and repairs with vendors  

• Monitor hydrogen fueling operations and ensure operational continuity  

1. 6. Yard & Office Operations
   

• Oversee yard operations including container/chassis management and space utilization  

• Ensure proper inventory tracking of containers, chassis, and fleet assets  

• Maintain safe, compliant, and efficient working environment across yard and office  

1. 7. Safety & Compliance
   

• Ensure compliance with DOT, FMCSA, OSHA, CARB, and port regulations  

• Monitor driver qualification files (DQ), ELD/HOS compliance, and incident reporting  

• Lead safety meetings and enforce company safety policies  

1. 8. Team Leadership & Performance Management
   

• Lead and manage dispatch/operations team  

• Set performance expectations and monitor KPIs  

• Coach and develop team members 

1. 9. Reporting & Continuous Improvement
   

• Track and report operational KPIs (utilization, dwell time, empty miles, service levels)  

• Identify inefficiencies and implement process improvements  

• Maintain accurate data in TMS and dispatch systems 

Qualifications & Requirements 

• Associate’s or Bachelor’s degree  

• 5–8+ years (Manager) in trucking, logistics, or drayage operations 

• 2+ years in a supervisory or management role  

• Strong experience in port drayage or intermodal operations (LA/LB strongly preferred)  

• Hands-on experience with dispatch, driver management, and daily operations execution  

• Working knowledge of ELD/HOS, DQ file management, and safety compliance  

• Strong communication and problem-solving skills in a fast-paced environment 

• Experience managing third-party carriers (execution partners)  

• Familiarity with hydrogen or alternative fuel vehicle operations (preferred) 

Benefits 

• Company covers up to 85% of employee premium for health insurance  

• Company covers up to 80% of employee premium for dental and vision insurance  

• Life, STD, LTD: 100% company-paid  

• 401(k) with 4% company match  

• PTO: 80 hours annually  

• Sick Leave: 40 hours annually  

• Paid Holidays: 11 days annually 

• Auto Allowance: $350 per month (subject to company policy)