The Hilton Garden Inn and Convention Center Harlingen's Public Lobby Attendant/Houseman, employed by BC LYND HOSPITALITY LLC, is in charge of keeping the hotel's public spaces tidy and attractive. This position is essential to creating a friendly and comfortable atmosphere for visitors, which improves their entire stay. Attention to detail, a dedication to providing high-quality service, and the capacity to work both independently and collaboratively are all necessary for this role.

Principal Duties:

• Keep the hotel's public spaces, such as the lobby, restrooms, hallways, and meeting rooms, tidy and orderly.
• Make sure that every area has the amenities and supplies it needs.
• Provide outstanding customer service and guarantee guest satisfaction by promptly attending to requests and questions from visitors.
• When necessary, help set up and take down meeting rooms and event spaces.
• Work together to address and resolve any problems or concerns with other departments, such as maintenance and housekeeping.
• Identify and report any maintenance or repair needs by conducting routine inspections of public spaces.
• Respect all health and safety laws to guarantee a secure atmosphere for both visitors and employees.
• Carry out extra tasks as directed by management to assist with the hotel's general operations.