Access Associate is a patient management process that comprises two major components: public relations and financial impact. Each patient must be assured of an uninterrupted flow of health services, while providing financial information to keep the institution viable.

 

QUALIFICATIONS:

• Communicates with patients, visitors, fellow employees and medical office staff in a friendly, pleasant manner.


• Provides general information for the public.


• Conveys and forwards information to nursing staff, physician and financial staff.


• Satisfactory written communication skills as acquired through high school graduation or GED.


• Ability to exercise independent judgment in completion of job responsibilities.


• Some exposure to medical terminology preferred.


• Successful completion of Patient Access Exam.