FUNCTION – SCOPE STATEMENT:

 

Provide regular clerical and administrative support to the Club Director and the Club. Maintain membership database and prepare related reports. Provide excellent customer service to members, families, and visitors.

 

MAJOR JOB TASKS AND RESPONSIBILITIES:

 

1. Acknowledge every member, parent and visitor upon entering and leaving the building.


2. Maintain membership database and provide reports as needed.


3. Direct and supervise the flow of members in the facility.


4. Assign, log and distribute membership and replacement cards as needed.


5. Collect, log and report membership dues and other monies as collected to the Club Director.


6. Maintain accurate records and files and prepare required reports.


7. Ensure Club staff is progressively trained to utilize all components of Comet database and other data management systems.


8. Evaluate Club Comet Database and/or other data management implementation processes.


9. Promote and stimulate member’s interest in daily activities.


10. Maintain proper phone etiquette, answer all phone calls and take messages as needed.


11. Recommend and requisition supplies that are needed for membership area.


12. Work with all staff on special events when necessary to carry out other programs in core areas.

 

ADDITIONAL RESPONSIBILITIES:

 

1. May be assigned special projects by the Club Director.


2. Must participate in the Safe Passages Program after school pick up program if necessary.


3. Must assist with the outreach of new members.