The Liberty Company isn’t just an insurance brokerage—it’s a place where culture comes first. With our fresh approach and award-winning work environment, we’ve grown exponentially by putting people at the center of everything we do. If you’re ready to find your Joy of Being (JOB), we want to hear from you!

At Liberty, we foster entrepreneurship, creativity, and collaboration. In addition to competitive pay and excellent benefits, we offer PTO, holiday pay, paid training, stress management programs, opportunities to give back, and so much more.

We’re excited to welcome our next talented Benefits Assistant Account Manager for our office located in Duluth, GA. If you’re enthusiastic, team-oriented, and ready to thrive in a people-first culture, we’d love to meet you!

Position Summary:

The Administrative assistant for the Employee Benefits department will offer heavy administrative support for the Employee Benefits team as well as support all front office duties. In this role, the admin assistant will process data, answer phones, admit guests into the office. They will have heavy interactions calling carriers, working within carrier sites, and processing changes related to benefit plans. Attention to detail, accuracy, and timeliness is critical to the success of this role in the management and processing of sensitive data. The Administrative assistant will be flexible to support the changing needs of the office in an administrative capacity and will remain self-directed with little supervision.

Essential Duties and Responsibilities

Front office duties:

• Heavy filing and scanning duties


• Keeps inventory and reorders office supplies if needed.


• Gatekeeper and first impression for office guests


• Manages company email inbox


• Follow-Up on outstanding customer inquiries

Benefit Support duties:

• Run AgencyBloc Renewal Report


• Create manilla & Virtual Quote Folders


• Prepare and send 90 day letters


• Pull Renewals & Bills


• Check for COBRA & Section 125


• Census Cleanup/RFP Prep


• Quote under 5 med only groups


• Meeting Prep, PPS & Docs


• Wrap Docs & Benefit Notices


• Enrollment/Changes (new enrollment or terminations)


• Group Terminations


• Order new proposals and check on outstanding proposals