About the role

We’re seeking a strategically minded Business Intelligence Analyst to shape and evolve our organisation’s intelligence landscape. This role goes beyond traditional reporting, focusing on the “why” and “so what” behind the data. You’ll design and maintain sophisticated semantic models, translate complex and often ambiguous business needs into structured insights, and act as a critical human bridge between the business, data platforms, and emerging AI capabilities.

As a trusted advisor across finance, marketing, pricing and operations, you’ll help move the organisation from simply consuming reports to actively leveraging insights to drive smarter, faster decision-making.

 

 

What you’ll be doing

• Lead deep-dive discovery sessions with senior stakeholders to uncover the true intent behind insight and automation requests


• Translate ambiguous or non-routine business problems into structured, data-led solutions


• Design and maintain complex semantic layers and data relationships that act as a trusted source of truth


• Support and train AI assistants by embedding business logic and defining guardrails for consistent, compliant outcomes


• Contribute to data architecture and workflow automation using Databricks, SQL and Power BI


• Define and apply quality assurance techniques to validate financial and non-financial data outputs


• Act as a senior advisor, translating technical possibilities into practical business value

 

What you’ll bring

• Experience in AI data modelling, training or delivery (highly regarded)


• Exposure to retail, customer (B2C) or travel industries (advantageous)


• Minimum 2 years’ experience in automation, data analysis or reporting roles


• Strong experience using SQL and Power BI, with exposure to Databricks


• Proven ability to apply analytical techniques such as forecasting or predictive analytics


• Degree qualifications in Business, Commerce or IT with strong understanding of finance systems


• Postgraduate qualifications in Economics, Mathematics, Data Science or Finance (desirable)

 

Key Capabilities

• Strong problem-solving skills and ability to operate in ambiguous environments


• High levels of self-motivation and accountability


• Excellent stakeholder engagement and communication skills


• Collaborative mindset with the ability to influence without authority


• Ability to perform under pressure while maintaining data integrity and accuracy

 

Risk, Compliance and Governance

This role holds accountability for data integrity, security and compliance across nominated data domains. You’ll play a key role in governance, audit and control mechanisms, ensuring automated processes comply with organisational policies and risk requirements.

 

 

Why join us?

You’ll be part of a data and insights function at the forefront of modern analytics, automation and AI enablement. This role offers meaningful influence, intellectual challenge, and the opportunity to help shape how the organisation uses data to drive smarter decisions and future capability.