Core Competencies

• Receives and responds to phone calls from outside medical offices and internal departments requesting Medical Records information.
  
  
• Scans and files all consults and hospital reports in appropriate sections within the EMR system following departmental procedure.
  
  
• Retrieves charts and matches to fee tickets/encounter forms for next day’s appointments.
  
  
• Logs Requests for and Release of Medical Records correspondence and ensures correct patient authorization forms are completed accurately.
  
  
• Retrieves patient information from computerized hospital records’ systems (eg Medi-Tech).
  
  
• Provides coverage for scheduling Representatives as needed.
  
  
• Maintains safe/clean work environment according to hospital safety and security guidelines.
  
  
• Assists with orientation and training of new employees and volunteers as assigned.
  
  
• Utilizes effective communication in all interpersonal interactions including follow-up.
  
  
• Understands basic computer programs.
  
  

Department Specific Competencies

Experience