Product Owner, Global Business Services

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,500 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role:

We are looking for an energetic, motivated and hands-on Product Owner to join our CitcoOne Product Team to help Citco transform into the age of Agile. The current open position of Product Owner is focused on but not limited to CitcoOne. CitcoOne is the client portal of Citco through which all reporting of all business functions for each of the business lines, Hedge Funds, Fund of Funds as well as Private Equity and Real Estate Funds is channeled. Each of the source systems used by the various business lines provide data and documents to CitcoOne for consumption by both the Investment Managers and the Investors.

This is a business facing role with a strong focus to support the CitcoOne IT team. This Product Owner will assist the Product Team in breaking down the Product vision into User Stories and gather requirements when required as well as translate these requirements into a language that the delivery team can understand. This individual will become embedded within the delivery team and turn into the source of knowledge and local go-to specialist on the Product. In addition, this individual will validate and accept User Stories after they have been realized.

Job Duties in Brief:

• You will serve as a product expert and the voice of all our internal and external CitcoOne users
• You will be responsible for breaking down the vision set by the Senior Product manager, defining scope of development for new product features and on-going feature enhancements
• You will manage the product backlog and run grooming sessions
• You will write and prioritize user stories, define acceptance criteria, and validate/accept stories after they are realized by the delivery team
• You will help secure regulatory, legal and compliance approvals for new initiatives
• You will follow and adhere to all governance processes and secures launch approvals
• You will establish and maintain a high level of credibility with different stakeholders (including senior leadership)
• You will support Business Operations for CitcoOne
• You will educate business users on new system enhancements
• You will provide level 3 local/global support for CitcoOne users

About You:

• Minimum of 2 – 3 years of experience with in-house application development and Agile/Scrum experience preferably in a financial institution environment
• Minimum of 3 – 5 years of solid practical experience in managing complex projects
• Recognized Scrum Master certification is highly desirable (e.g., CSM)
• Knowledge and experience of SDLC frameworks such as Waterfall and Agile
• Knowledge of agile development best practices, and experience of with project management tools such as Jira
• Demonstrated knowledge and skills in the following competencies: project management, information technology, creativity, business analysis, data analytics, problem solving, change/release management, multi-tasking and Service management
• Demonstrated strong proficiency in interpersonal/communication skills including oral and written English
• Bachelor’s Degree in Computer Sciences, Information Systems or equivalent
• Effective planning and organizational experience to set priorities and coordinate projects to meet deadlines with a fast pace environment.
• Availability and willingness to travel occasionally to other Citco locations

What We Offer:

• A challenging and rewarding role in an award-winning global business.
• Opportunities for personal and professional career development.
• Great working environment, competitive salary and benefits, and opportunities for educational support.
• Be part of an industry leading global team, renowned for excellence.

Confidentiality Assured.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.