Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD-WINNING TEAM.

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Status: Non-Exempt Reports to: Chief Engineer

JOB SUMMARY

The Engineer at Caravan Court responds to maintenance guest requests and facilitates preventative maintenance in guest rooms and public areas.

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ESSENTIAL DUTIES & FUNCTIONS

 

· Operational Responsibilities

o Familiarity with

§ door entry system

§ Small appliances (TV, Steamer, Safe, Hair Dryer)

§ Large appliances (Boilers, Washers, Dryers, Pool Pump, Irrigation)

§ HVAC

§ Plumbing

§ Electrical

§ Carpentry

§ Refrigeration

§ Fire system

· Guest Services

o Anticipate and attend to guest needs during interactions

o Be proactive when attending to guests

· Team Support and Training

o Attend and contribute to department meetings

o Participate in cross training

o Complete all required trainings

· Communication and Reporting

o Facilitate all internal communications and follow up accordingly

o Run all reports necessary to the operation

o Complete full shift pass on reports and checklists

o Log all maintenance work in appropriate platforms

· Safety & Compliance

o Adhere to all safety and security guidelines