Posted 2w ago

Overnight Front Desk Agent (FT) ("Agente de Recepción")

@ Evans Hotels
La Jolla, California, United States
$27/hrOnsiteFull Time
Responsibilities:checking in, assisting guests, processing payments
Requirements Summary:Experience in guest service or hospitality; availability on weekends/holidays; ability to stand for long periods; ability to lift up to 25 lbs.
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Job Description



LOCATION



 



The Lodge at Torrey Pines



Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.



The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.



 



SUMMARY



The Front Desk Agent (Agente de Recepción) welcomes our guests with a warm and friendly smile. Handles guest arrivals and departures in a courteous and efficient manner.



 



PAY & PERKS




  • Compensation: $26.50**

  • Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles. for each hired referral at any Evans Hotels property.

  • Discounted Hotel Rooms for you, family, and friends

  • Free Employee Parking and/or discounted MTS Pronto card

  • Free Meals & Refreshments during working shifts

  • Career advancement opportunities!

  • Health (including SIMSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.

  • Discounts on cell phone bills, shoes, gym memberships, and more!



 



ESSENTIAL DUTIES




  • Proactively provides our guests with personal service and attention that exceeds their expectations.

  • Plays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.

  • Continuously provides excellent customer service when making reservations and uses effective up-selling techniques.

  • Maintains a house bank and conforms to established cash handling procedures.

  • Processes guest billing using cash, checks, credit cards and special billing.

  • Performs additional duties and responsibilities as directed by the leadership team.