Responsibilities:
■ Order Processing
Order entry and verification of PO (purchase order) details, including system registration
Inventory check, delivery schedule coordination, and shipment arrangement
Invoice issuance and revenue recognition processing
Preparation of import/export documentation and support for customs clearance
Tracking delivery status and communicating shipment and delivery updates to customers
■ Inside Sales
Approaching prospective customers (leads) and generating sales opportunities
Identifying customer needs and proposing appropriate products
Preparing quotations and supporting price negotiations
Following up with existing customers and driving cross-selling activities
Managing sales opportunities using CRM systems
■ Others
Planning and executing promotional activities such as exhibitions and seminars
Coordinating internal and external schedules and supporting meeting operations
Requirements:
At least 2 years of practical experience in inside sales
Strong communication skills with internal and external stakeholders; native-level Japanese and able to communicate via email in English
Experience in data management and processing using systems such as SAP and Salesforce
Ability to handle multiple tasks simultaneously with high accuracy, managing multiple orders or POs without errors and in a timely manner
Capable of supporting sales activities, including preparing quotations, customer correspondence, and coordinating after-sales services
Experience in handling customer visits for sample measurements
About us - Malvern Panalytical, Micromeritics and SciAps.
Together we are a powerful and highly complementary combination of market leading technologies.
We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.
Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.
We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
Malvern Panalytical, Micromeritics & SciAps
Your Partners in Discovery
Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.