Posted 3y ago

Branch Relationship Manager - BRANCH BANKING - Branch Banking

@ Kotak Mahindra Bank
Bangalore, Karnataka, India
OnsiteFull Time
Responsibilities:Developing customer relationships, Cross selling products, Tracking customer satisfaction
Requirements Summary:Graduate with 3-5 years or Post Graduate with 2-3 years of experience in customer orientation and high energy.
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Job Description
JOB ROLE : 
·       Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.  
·       Sources new bank customers through external individual efforts and acquisition channel. 
·       Cross sells bank products to existing set of Branch customers which are mapped. 
·       Informs customers of new products or product enhancements to further expand the banking relationship. 
·       Plans and conducts special sales initiatives and events for prospective and existing clients. 
·       Coordinates with other group companies to provide seamless access to other products. 
·       Maintains complete relationship record for assigned customer accounts. 
·       Tracks customer complaints/queries and turnaround times for customer satisfaction  
  
  
JOB REQUIREMENT: 
·       Graduate - 3 -5 years of experience  
·       Post Graduate - 2 -3 years of experience   
·       Customer orientation 
·       High energy and drive AMFI / IRDA certified is preferred