Overview:

The Retail Cash Associate is responsible for providing support in accounting and cash policies & procedures, analysis, and recommendations to assist the Retail Finance Team and Store Team and ensure operational efficiency at the store level.

Concentrates on a wide range of compliance regulation, technology launches, policy and procedures and operational administrative duties, to drive high performance, and serve as a business partner to the Store, Field and Corporate Offices. The Retail Cash Associate’s Customers include the Retail Finance Team, Store Teams and Corporate Business Partners.

Core Responsibilities:

Sales & Profitability

Help drive store’s profitability by guiding team members to utilize company reports to react to trends and drive business.
Own all cash and accounting processes at the store level and be a subject matter expert in all retail finance needs at the store level.
Keep exceptionally organized and accurate retail financial records in accordance with cash and accounting Glass House Group processes.
Assist the store by providing various reports in all budget and expense related items.
Prioritizes and communicates department issues to the Retail Controller and General Manager.
Support expense controls within the store to ensure they are met.

Cash Handling

Administer cashiering tasks including all cash related opening/closing duties, assembling/verifying cash deposits, counting tills, tips, and ensuring that Store and Delivery Departments have adequate change on hand.
Research and report discrepancies, before reconciling them.
Scheduling change orders and replenishing Petty Cash as needed.
Performs daily safe/vault cash audits and reconciliation.
Recording information in relevant booking keeping ledgers including the TREEZ cash management module.
Ensure all cash transaction support is reviewed and uploaded into shared drive daily.
Perform other support tasks as required, including but not limited to, answering telephone calls, resolving irregular or difficult transactions, and supporting the Front of the House (FOH) as needed.
Responsible for opening mail invoices & distributing to appropriate staff members as well as scanning accounts payable invoices to the Corporate Accounts Payable contact.
Prepare cash drop paperwork to armoured car service as needed.
Reconcile sales reports from prior evening shifts.
Assist in providing data for auditors as needed.
Prepares Vendor cash payments (COD and Terms) and enters the transaction into the Treez cash module. May schedule Vendor payment pick-ups as needed.
Partners with Vendors to collect correct documentation (New Vendor Form, W-9 Form, etc.) and communicates with Vendors to resolve payment discrepancies.
Enters Sales, Tax, and COGS data into Excel spreadsheet templates for the Accountancy Team.
Scans and verifies Final Vendor Package (invoice, Treez PO, and manifest, and signed receipt) in the shared drive for each cash payment that is completed.
Ensures Accounts Payable balances are correct in POS system and reports relating to this are accurate.

Operations

Lead the team to perform all store level operational cash procedures accurately and in a timely fashion, in accordance with all company policies and procedures.
Constantly evaluate current processes to ensure they are streamlined and efficient.
Ensure that all operational cash tasks are completed and support that all backstock areas are clean and organized where cash is stored.
Ensure compliance with all BCC, State and City regulations.
Ensure compliance with company emergency and safety procedures to protect employees and customers from accidents and incidents.

Leadership & Communication

Support, contribute and participate of applicable finance calls, market calls and market meetings.
Exhibit effective and positive communications skills in both written and verbal form.
Exhibit consistent follow through and problem-solving skills.
Possess and exhibits excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills, and strong leadership qualities.
Communicates store and company financial information/directives to the Store Team when applicable.

People Development

Assume the role of peer mentor in store with regards to talent development and employee mentor to develop bench strength.
Support efforts to recruit, train, and develop a productive store team and provide the market with strong candidates.

Store Environment

Maintain an organized filing system in accordance with Retail Finance standard operating procedures.

Merchandising and Display

Support processes to ensure a neat, clean, and organised store environment.

Interpersonal Skills and Ownership

Communicates effectively to all levels across the store and corporate offices.
Develops strong partnerships to enable business success.
Adapts to changes required by the business.
Acts professionally and with integrity providing open, honest, and constructive feedback.
Makes fast, smart decisions, takes initiative and calculated risks to improve personal and store performance.
Accepts responsibility for performance and ensures all commitments are met.

Additional Responsibilities:

Uses sound judgment when making decisions.
Assumes other duties assigned by supervisor.
Exhibits strong leadership skills amongst peers and have confidence communicating at the store, corporate and market level.
Uphold excellent consumer service skills and a service orientated culture.
Supports processes to achieve positive statistical results (cash and bookkeeping accuracy, sales, payroll, over/short).
Previous retail experience preferred.
Previous Cannabis experience preferred.

Work Environment:

This job operates in a professional Cannabis store environment.
This role routinely uses standard office and store equipment such as computers, phones, printers, POS.
This position regular requires working evenings, nights, weekends, and holidays.

Physical Demands:

While performing the duties of this job the employee is regularly required to talk and hear.
While performing the duties of this job the employee is frequently required to stand, walk, use hands or feet, reach with hands and arms, and required to lift a min of 50lbs.

Position Type and Expected Hours of Work:

This is a non-exempt, part time or full-time position which reports to the Retail Controller.
This position can require work on early mornings, late nights, weekends, and holidays.

Travel:

This position may require you to travel to corporate offices as well as other store locations for training, learning and development.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are require of the employee for this job.
Duties, responsibilities, and activities may change at any time, with or without notice.