Responsibilities:

Key Responsibilities

Enter and process customer information in freight systems to support documentation workflows.
Release documents according to customer instructions.
Keep Supervisor/Manager informed of any issues affecting service, cargo delivery, or customer satisfaction.
Prepare and summarize daily production reports.
Verify customer‑submitted information for accurate Bill of Lading processing.
Communicate with customers, port offices, and destination offices when needed to complete documentation.
Collaborate with BL Revision Department to ensure corrections are timely and accurate after sailings.
Work with Pricing Department to ensure rate requests and verifications are entered and followed up appropriately.
Proactively handle internal and external customer requests.
Perform other duties as assigned.

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Education & Experience

High school diploma or equivalent required; post‑secondary coursework preferred. (Recently Graduated from Universities will be considered)
6 months –1 year general office experience or recently graduated from Collage-Universities
This role DOES NOT required work experience; Soft skills and typing will be evaluated

Qualifications:

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