Senior Vice President, Fund Accounting - Single Manager
About Citco
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
About the Role:
The Senior Vice President is responsible for managing a group of Vice Presidents in meeting the deliverables to the world’s elite Hedge Fund clients and other global Citco offices. The Senior Vice President will secure new business as well as manage existing client relationships under their portfolio. The Senior Vice President will be responsible for training and development of staff, as well as management of key client relationships. The Senior Vice President will have a lead role in global or local initiatives interacting with other Citco global offices and technology groups.
Job Duties in Brief:
- Client Relationship Management: Maintain and enhance client relationship by monitoring and developing client service level agreements providing a full service/ product offering.
- Leverage existing client relationship to secure new business, offering our products and services
- In partnership with the Vice President and Executive Management team, facilitate in presentations to existing and prospective clients
- Liaise internally with key functional teams to ensure awareness by all of key client requirements
- Visit clients regularly to evaluate service quality and identify client priorities
- In partnership with the Vice Presidents, oversee the resolution of complex client issues.
- Ensure strong emphasis on escalation and complaints management within the team and within the department.
- Manage, train, and coach assigned Vice Presidents in the successful running of their teams.
- Review departmental procedures and policies and supervise Vice Presidents to ensure adherence to these procedures
- Lead and initiate client conference calls.
- Liaise with clients regarding reporting requirements and deadlines, ensuring delivery in an accurate and timely manner.
- Ensure continuous risk assessment of current and potential new funds under administration
- Identify issues/concerns and recommend company-wide solutions for any/all high risk projects
- Manage and oversee staffing requirements
- Ensure fluid execution and strategy for work forecasting and allocation
- Actively manage operational risk – monthly reporting on status reports and key development issues to external clients and executive management team.
- Actively participate in departmental and company-wide projects.
About You:
- Bchelor or master level degree in accounting, finance, economics or professional accounting designation
- 7-10 years’ experience in Financial Services, preferably with exposure to Product Control, Operations or Fund
- Knowledge of private equity and hybrid fund structures would be an asset
- 5-7 years’ experience managing staff
- Business & Commercial Acumen
- Quality & Risk Management
- Operational Decision Making
- Client Relationship Management
- Building Networks
- Building & Retaining Organisational Talent
- Organisation & Resource Management
- Drive for Results
- Navigating Complexity
What We Offer:
- A challenging and rewarding role in an award-winning global business.
- Opportunities for personal and professional career development.
- Great working environment, competitive salary and benefits, and opportunities for educational support.
- Be part of an industry leading global team, renowned for excellence.
Confidentiality Assured.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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