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Posted 2d ago

Operations Coordinator

@ RMC Group
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Edmonton, Alberta, Canada
HybridFull Time
Responsibilities:Enter orders, Coordinate scheduling, Generate orders
Requirements Summary:2+ years administrative/coordinator or customer-facing experience; construction industry exposure; experience with SupplyPro or similar; Dynamics Business Central a plus; post-secondary degree in Business Admin or Construction Management preferred.
Technical Tools Mentioned:SupplyPro, Dynamics Business Central, Microsoft Office
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Job Description

Operations Coordinator

RM Residential

 

Company Overview

RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies is locally owned and operated and is one of Western Canada’s largest independent concrete providers.  Since 1994, RMC Group of Companies has expanded the business to more than ten operating entities to provide a one stop shop for all our customer’s concrete needs.  With such rapid expansion, there is ample opportunity for growth and development for employees. Come be a part of our growing team!

  

RM Residential Offers

  • Competitive wages and vacation time
  • Full scope benefits package
  • Company funded RRSPs
  • Employee assistance programs
  • Employee perks and discounts
  • Employee referral bonus
  • Underground parking
  • Opportunities for training and professional development
  • Team lunches and events

 

Position Overview

We are currently seeking a highly organized, detail-oriented, and proactive Operations Coordinator to join our Residential Flatwork team.

 

In this role, you will serve as a critical link between home builders, subcontractor crews, and our internal production and customer service teams. You will be primarily responsible for the accurate and timely creation, issuance, and management of purchase orders, ensuring concrete orders and aggregate are delivered on time and within scope. This is a fast-paced, high-accountability role that plays a direct part in keeping our residential projects running smoothly.

 

Responsibilities:

  • Receive, file, and accurately enter purchase orders from home builders into SupplyPro, ensuring all data is complete and up to date.
  • Issue purchase orders to subcontractor crews in a timely manner, ensuring all scope, scheduling, and site requirements are clearly communicated.
  • Generate and provide work orders to the customer service team to support accurate concrete placement and on-time delivery.
  • Create and issue purchase orders for concrete orders, staying current with evolving customer needs, project timelines, and design changes.
  • Facilitate the billing, tracking, and ordering of aggregate alongside the logistics team members.
  • Communicate proactively with field superintendents regarding order changes, scope adjustments, and site requirements, and accurately record all interactions and updates in SupplyPro.
  • Provide cross-functional coverage and administrative support to the Residential Team, including the Accounting Administrator, Production Manager, and Superintendents as required.
  • Champion the safety culture at RMC including completing weekly HSE reviews, participating in safety meetings, wearing PPE, identifying workplace hazards, following safe work practices, etc.       
  • Perform other duties as assigned in support of team and operational objectives.

 

Qualifications

  • 2+ years of previous experience in an administrative, coordination, or customer-facing role.
  • Experience working within the concrete, home building, or broader construction industry.
  • Previous experience with SupplyPro or similar construction billing and purchase order management software.
  • Proficiency in Dynamics Business Central would be considered a strong asset
  • Post-secondary degree or diploma in Business Administration, Construction Management, or a related field is preferred.
  • Familiarity with residential construction workflows, flatwork scopes, and builder-contractor relationships is an asset.

 

Key Attributes:

  • Demonstrated ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional customer service over the phone and email.
  • High attention to detail and accuracy when entering data.
  • Reliable, accountable, and self-motivated with a strong work ethic
  • Continuous improvement mindset.
  • Above average computer literacy with the ability to learn new systems.

 

Hours of Work & Work Environment:

This role is primarily office-based. Occasional travel to active construction worksites may be required to support field operations. Standard hours are Monday through Friday, 8:00 AM to 4:30 PM. Overtime may be required during peak periods or based on business needs. 

 

 

RMC Group of Companies is an Equal Opportunity Employer and operates without discriminating on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, mental or physical disability or pardoned criminal conviction.