Posted 1mo ago

Account Manager

@ The Independents
New York, New York, United States
$70k-$90k/yrOnsiteFull Time
Responsibilities:Building relationships, Driving growth, Onboarding clients
Requirements Summary:Account Management or Client Success experience in SaaS/digital marketing; strong relationship building, upsell ability, data-driven and English proficient.
Technical Tools Mentioned:SaaS, CRM
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Job Description

About Lefty.io

Lefty is the leading end-to-end Influencer Marketing Platform trusted by the world’s top Luxury and Lifestyle brands to discover, manage, and measure their top-performing influencer programs. We provide cutting-edge technology and data-driven insights to help our clients maximize their ROI in the dynamic world of social media and content creation.

We’re seeking a skilled, client-focused Account Manager to join our New York office. This is a unique opportunity for someone who thrives on building strong relationships, delivering measurable impact, and helping brands take their influencer marketing strategy to the next level.

Responsibilities:

As an Account Manager, you’ll be the strategic partner our clients rely on to:

  • Build long-term relationships and ensure client satisfaction and retention

  • Drive client growth by identifying upsell opportunities and delivering tailored recommendations

  • Deep dive into client goals to craft action plans that maximize their use of the Lefty platform

  • Onboarding of new clients and providing training on effective platform usage

  • Lead workshops and strategic sessions on influencer marketing and platform usage best practices

  • Act as the voice of the customer — gather feedback and influence platform improvements

Qualifications

  • Experience in Account Management or Client Success, ideally in SaaS, digital marketing, or influencer tech

  • Proven ability to manage client portfolios and grow strategic accounts

  • Strong communication, negotiation, and problem-solving skills

  • Analytical mindset — you’re comfortable working with data and performance metrics

  • Experience with influencer marketing is a big plus

  • Organized, autonomous, and proactive

  • Fluent in spoken and written English; a second language is a plus

  • Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field

Our Interview Process

  • Initial screening (10 minutes) with HR

  • In-depth interview (45 minutes) to explore experience and fit with the Head of Account Management

  • Case study — show us your strategic thinking

  • Final interview with our CRO and CEO

Compensation: $70,000 – $90,000, depending on experience.