Posted 3d ago

Sr. Custodial Operations Manager - Campus Operations

@ Harvard Maintenance
New York, New York, United States
$130k-$150k/yrOnsiteFull Time
Responsibilities:shape strategy, lead operations, manage budgets
Requirements Summary:Senior facilities leader with 10+ years in campus operations, managing multi-million budgets, and coordinating with executives and unions.
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Job Description
We are seeking an Operations/District Manager to serve as the senior-most leader overseeing a comprehensive Facilities Management portfolio for a major campus environment.

This executive-level role is responsible for setting strategic direction, driving operational excellence, ensuring financial stewardship, and cultivating long-term client partnerships across all facilities disciplines.

They will lead a large, unionized workforce and collaborate closely with university leadership—including executives and senior administrators—to ensure the campus built environment supports the institution’s academic mission, sustainability goals, and long-range capital strategy.

This position requires a visionary leader with deep expertise in complex operations, strong financial and contractual acumen, and the ability to influence decision-making at the highest levels of the organization.

What You’ll Do:
  • Serve as the primary executive liaison to university leadership, shaping long-term facilities strategy, operational priorities, and capital planning initiatives. 
  • Lead a multi-disciplinary organization encompassing physical plant, custodial, grounds, environmental health & safety, energy management, and construction services. 
  • Oversee a combined operating and capital portfolio, ensuring strong financial controls, forecasting accuracy, and contract compliance. 
  • Develop multi-year financial plans, lifecycle asset strategies, and capital investment recommendations aligned with client priorities.
  • Provide executive oversight for all facilities operations, ensuring safe, reliable, and high-performing campus environments. 
  • Lead complex construction, renovation, and infrastructure projects from concept through closeout, ensuring alignment with institutional goals and regulatory requirements. 
  • Build and maintain trusted partnerships with C-suite leaders, faculty, staff, students, and union representatives. 
What You Bring:
  • 10+ years of progressive leadership experience in Facilities Management, large-scale operations, or complex campus environments. 
  • Demonstrated success managing multi-million-dollar operating and capital budgets with strong financial acumen. 
  • Proven ability to influence and collaborate with senior executives, administrators, and unionized teams. 
  • Deep knowledge of facilities operations, construction management, asset management, and sustainability practices. 
  • Exceptional communication skills with the ability to synthesize complex information for executive audiences. 
  • A strong track record of delivering operational excellence, leading organizational change, and building high-performing teams.
Compensation - $130k-$150k + Annual Incentive