Opportunity Overview
Team Overview:
Edward Jones Bank is a newly established, FDIC‑insured industrial bank headquartered in Salt Lake City, Utah. The Bank is a wholly owned subsidiary of The Jones Financial Companies, L.L.L.P. and has been formed to expand Edward Jones’ ability to serve clients’ banking needs through a focused, conservatively managed banking platform.
The Bank’s business model centers on supporting Edward Jones clients through insured deposit products and securities‑based lending solutions, with a balance sheet and risk profile designed to emphasize liquidity, capital strength, and operational resiliency. Edward Jones Bank operates under a robust governance framework, with an independent Board of Directors, experienced bank leadership, and policies and controls aligned with regulatory expectations for safety, soundness, and financial reporting integrity.
Edward Jones Bank benefits from Edward Jones’ long‑standing culture of risk management, compliance, and client service, while operating as a distinct, separately capitalized banking entity with its own management, systems, and regulatory oversight.
What You Will Do:
The Director of Compliance and Community Reinvestment Act (CRA) is accountable for defining and executing the Bank’s compliance and CRA strategy, including the design, execution, and ongoing sustainability of the CRA program. In this capacity, the role establishes foundational governance, policies, controls, and reporting structures appropriate for a newly formed bank. The position serves as a key second‑line leader, functions as an escalation point for material compliance and CRA matters, and partners closely with senior management to embed compliance and CRA strategy into business planning, product development, and operational build‑out.
This position manages engagement with regulatory agencies and serves as a bank representative in examinations related to consumer compliance and CRA, while coordinating with and supporting the Chief Compliance Officer in preparing the Bank for initial and subsequent supervisory activities.
Additional responsibilities include:
Edward Jones Bank is a newly established, FDIC‑insured industrial bank headquartered in Salt Lake City, Utah. The Bank is a wholly owned subsidiary of The Jones Financial Companies, L.L.L.P. and has been formed to expand Edward Jones’ ability to serve clients’ banking needs through a focused, conservatively managed banking platform.
The Bank’s business model centers on supporting Edward Jones clients through insured deposit products and securities‑based lending solutions, with a balance sheet and risk profile designed to emphasize liquidity, capital strength, and operational resiliency. Edward Jones Bank operates under a robust governance framework, with an independent Board of Directors, experienced bank leadership, and policies and controls aligned with regulatory expectations for safety, soundness, and financial reporting integrity.
Edward Jones Bank benefits from Edward Jones’ long‑standing culture of risk management, compliance, and client service, while operating as a distinct, separately capitalized banking entity with its own management, systems, and regulatory oversight.
What You Will Do:
The Director of Compliance and Community Reinvestment Act (CRA) is accountable for defining and executing the Bank’s compliance and CRA strategy, including the design, execution, and ongoing sustainability of the CRA program. In this capacity, the role establishes foundational governance, policies, controls, and reporting structures appropriate for a newly formed bank. The position serves as a key second‑line leader, functions as an escalation point for material compliance and CRA matters, and partners closely with senior management to embed compliance and CRA strategy into business planning, product development, and operational build‑out.
This position manages engagement with regulatory agencies and serves as a bank representative in examinations related to consumer compliance and CRA, while coordinating with and supporting the Chief Compliance Officer in preparing the Bank for initial and subsequent supervisory activities.
Additional responsibilities include:
- Functional Ownership and Accountability – Accountable for the effectiveness and sustainability of the Bank’s Compliance Management System (CMS) and CRA program, including enterprise risk identification, control design, independent testing coordination, and issue remediation.
- CMS Oversight – Leads the strategic direction, design, execution, and ongoing effectiveness of the CMS, ensuring compliance with consumer protection laws, regulatory requirements, and supervisory expectations. Establishes and oversees governance frameworks, policies, procedures, training, monitoring, and issue management.
- Acts as an independent second-line control function with authority to challenge, escalate, and require corrective action where risks are identified, providing objective oversight to senior management and the Chief Compliance Officer.
- Regulatory Change Management & Advisory – Oversees the Bank’s regulatory change management process for consumer compliance and CRA, including identifying, assessing, and implementing regulatory developments. Translates regulatory changes into actionable strategies, policy updates, and control enhancements.
- Provides expert guidance to business leaders on products, services, delivery channels, and third-party relationships; exercises challenge and escalation authority; and ensures compliance and CRA risks are proactively assessed and incorporated into decision-making and growth initiatives.
- Regulatory & Exam Management – Serves as a primary subject matter expert during regulatory examinations, leading preparation, managing responses, and representing the Bank with regulators. Ensures governance frameworks remain current, robust, and exam-ready, and drives timely, sustainable remediation of findings.
- Leadership & Second-Line Oversight – Provides senior leadership and subject matter expertise, reinforcing a strong culture of governance and regulatory accountability. Advises executive management on compliance and CRA strategy, risk posture, and regulatory expectations. Serves as a delegate to the Chief Compliance Officer and will build and lead a high-performing compliance and CRA team as the Bank grows.
- Consumer Complaint & UDAP Oversight – Oversees the consumer complaint management framework, ensuring complaints are captured, investigated, resolved, and reported appropriately. Analyzes trends and root causes to identify emerging risks, including UDAP and fair lending, and recommends enhancements to controls and practices to promote fair consumer outcomes.
EEO Statement
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Posting Location
Utah, Salt Lake City
Company Description
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
External Flexible Work Option(s)
Hybrid
Awards and Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Area of Interest
Investment Products and Strategy
Position Requirements
What Experience You Need:
What Could Set You Apart:
- Bachelor's Degree required
- 6+ years of relevant experience
- Extensive experience in consumer compliance, regulatory compliance, and/or compliance risk management within banking or other highly regulated financial services environment
- Demonstrated leadership within compliance and/or CRA functions, including experience presenting compliance and CRA matters, risk assessments, and regulatory issues to senior management, management‑level committees, and Boards of Directors.
- Familiarity with de novo banks, industrial banks, or institutions employing non‑traditional business models, including third‑party arrangements and broker‑dealer‑affiliated or advisor‑driven distribution structures, strongly preferred
- Strong attention to detail and organizational rigor, with a demonstrated commitment to accuracy, documentation integrity, governance discipline, and continuous examination readiness.
What Could Set You Apart:
- Relevant industry certifications (e.g., CRCM, CAMS, or equivalent) highly preferred
- Strong working knowledge of Compliance Management Systems (CMS), CRA program requirements, regulatory examinations, and supervisory interactions, with hands‑on experience supporting and engaging with regulators highly desirable.
Salary Information
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
Internal Flexible Work Option(s)
Hybrid