SUMMARY:
The Venue Food and Beverage Manager is responsible for the daily operations of the restaurant and staff within their respective venue. In addition, the Venue Food and Beverage Manager is responsible for promoting excellent guest service through promotion and adherence to the Coeur d’Alene Way Program.
RESPONSIBILITIES:
- Supervise restaurant venues by organizing and directing worker training programs, resolving personnel problems, creating schedules, disciplining employees as needed, and evaluating employee performance.
- Work in any and all restaurant positions as necessary to alleviate labor shortages including obtaining a food outlet bank and cashiering as necessary.
- Work closely with Area Food & Beverage Managers on venues fiscal budget.
- Remain on restaurant floor throughout shift and assist as required to ensure smooth operation.
- Monitor compliance with health and fire regulations regarding food preparation and serving.
- Monitor payroll to ensure accuracy.
- Investigate and resolve complaints regarding food quality and service.
- Complete accurate daily reports at end of each shift.
- Ensure food outlet compliance with all Idaho State, county, local, and tribal liquor laws.
- Correct ticket mistakes in the POS system.
- Other projects and duties as assigned.