Role & Department Overview
To create a welcoming and friendly environment for all visitors, staff and colleagues across campus by working as a flexible member of the team and provide a high standard of customer service
Deliver excellent customer service to both internal and external visitors, students and staff
To assist in the preparation, presentation and service of food and drink across a variety of locations on campus
To follow all policies and procedure in relation to food safety, health & safety and Allergen laws
To follow all policies and procedures in relation to PCI DSS and GDPR
To complete all training as required
To fulfil any other duties as directed by line manager or nominated representative
Pay Rate: £12.71 per hour plus £1.53 holiday
pay
Start Date: 1st June 2026
End Date: 31st October 2026
Job Description
To maintain a consistency of standards by following Lancaster University and Departmental processes and policies.
To set-up spaces & venues, prepare, serve and deliver food and beverages in line with departmental procedures across the Lancaster University Campus and Venues.
To correctly use equipment in line with departmental procedures.
To complete daily cleaning schedules and carry out other cleaning duties as required.
To work within EHO, COSHH and Health and Safety Guidelines.
To wear uniforms at all times in line with departmental policy.
To maintain a high standard of personal hygiene, and work in a clean and tidy manner.
To attend relevant training courses as directed by the senior manager.
To undertake any other duties commensurate with the position or grade.
Person Specification
Reliable and responsible
Working in this role will help develop the following
skills and experience:
- Collaboration
- Creativity
- Curiosity
- Emotional Intelligence
- Exercising Professional
Judgement - Flexibility
You are required to submit a cover
letter to support your application. Applications without a cover letter will
not be considered.
Please note:
Unless specified otherwise in the advert wording, this role is only open to
individuals living in the UK.
Under the terms
of this work, we endeavour to provide the advertised number of hours however,
hours are not guaranteed and that work may cease if there is a fall in
demand.
Adverts that
display a closing date should be treated as a guide. We reserve the right to
close the vacancy once we have received sufficient applications, so we advise
you to submit your application as early as possible to prevent disappointment.