Salary starting at $80,000 per year based on experience

Association Director of Custodial Services: From strategy to floors, lead it all, across every location.

About the Role

At the YMCA, this role goes beyond facility cleanliness; it’s about leading teams that create safe, welcoming environments where communities grow. As the Association Director of Custodial Services, you’ll oversee custodial operations across multiple locations, balancing strategy, leadership, and hands-on problem solving.

What you can expect:

This is a multi-site leadership role with both field and administrative responsibilities. You’ll regularly travel between locations, checking facility standards, coaching District Custodial Services Directors, and ensuring consistency across the association.

Your day might include reviewing budgets, addressing staffing gaps, meeting with vendors, conducting safety audits, and responding to urgent issues like building maintenance concerns or cleanliness complaints. While much of your work is strategic, there will be times you step in to support operations directly.

You’ll lead through others: developing leaders, holding teams accountable, and driving performance. You’ll also play a key role in risk management and safety, ensuring compliance with regulations and YMCA standards.

This role is a great fit for you if:

You enjoy leading leaders and managing multiple teams across different locations

You can balance long-term planning with immediate, hands-on problem solving

You’re comfortable holding people accountable while still building a supportive team culture

You take pride in high standards for cleanliness, safety, and presentation

You’re adaptable and can respond quickly to unexpected issues or emergencies

You don’t mind being on the move, travel between branches is a regular part of the job

This role may not be a good fit if:

You prefer a single-site role with predictable daily routines

You want a fully desk-based position with minimal fieldwork

You’re uncomfortable addressing performance issues or enforcing standards

You prefer clearly defined days without interruptions or urgent problem-solving

You’re not available for occasional evenings, weekends, or emergency response situations

You’re looking for a role without physical or operational involvement

The reality of the role:

What’s rewarding:

Seeing the direct impact of your work on member experience and safety

Building strong teams and developing future leaders

Creating consistent, high-quality environments across all locations

What’s challenging:

Managing competing priorities across multiple sites

Responding to time-sensitive facility or safety concerns

Balancing administrative responsibilities with operational demands

Benefits

Our benefits include access to UnitedHealthcare Medical coverage, along with complimentary dental and vision care for employees. Additionally, we provide free Long-Term Disability (LTD) and Life Insurance coverage, safeguarding you and your loved ones. We understand the importance of work-life balance, which is why we offer a generous Paid Time Off (PTO) policy, allowing you to recharge and enjoy quality time with your loved ones. Planning for your future is essential, and we're committed to helping you build a secure retirement. That's why we proudly offer a 12% employer contribution to your retirement savings, ensuring a brighter tomorrow. Your well-being is our priority, and our benefits reflect our dedication to supporting you every step of the way. We encourage our staff to take full advantage of our facilities. Full-time employees receive a complimentary family membership, along with 50% off most of our programs. It’s our way of supporting their health and well-being, while fostering a balanced and active lifestyle.

Our Mission

To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.