HiringCafe
Posted 3w ago

Airport Customer Service (62118)

@ Fast Park
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Linthicum Heights, Maryland, United States
$16-$17/hrOnsiteFull Time
Responsibilities:direct traffic, monitor parking, enforce rules
Requirements Summary:High school diploma or GED; 1 year dispatching/customer service; strong communication; ability to read maps and operate radios; background/drug screening required.
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Job Description

Parking Guest Ambassador – Fast Park & Relax



$16.00 - $17.00/hour



Shifts:




  • Day & Evening Shifts (please specify your availability, we are open 24/7):




About the Role



Fast Park & Relax is seeking a dependable, customer‑focused Parking Guest Ambassador to help manage parking operations and support guests throughout their parking experience. This position is essential to maintaining efficient traffic flow, maximizing parking capacity, and delivering outstanding service to all customers.




Job Purpose



To effectively coordinate and oversee parking operations in a designated area by directing traffic, monitoring parking activity, assisting guests, enforcing parking regulations, and ensuring a safe, clean, and well‑managed environment.




Key Responsibilities




  • Direct incoming and outgoing vehicles to available parking spaces using clear hand signals and verbal instructions

  • Monitor parking lots to ensure efficient space usage and prevent congestion

  • Enforce parking rules, including time limits and prohibited parking areas

  • Respond to customer questions about parking availability, directions, and regulations

  • Assist customers with parking‑related issues (lost tickets, lockouts, etc.)

  • Communicate regularly with parking team members to ensure smooth operations

  • Operate parking equipment, including gates, ticket dispensers, and payment systems

  • Prepare reports on parking occupancy, revenue, and incident activity

  • Maintain a clean, organized work area and ensure the safety and security of parking facilities

  • Perform other related duties as assigned




Employee Benefits



Fast Park & Relax offers a strong, competitive benefits package, including:




  • Medical (PPO or HDHP)

  • Dental

  • Vision

  • Health Savings Account (HSA)

  • Basic Life / AD&D

  • Supplemental Life / AD&D

  • Disability Insurance

  • Employee Assistance Program (EAP)

  • 401(k) Retirement Savings Plan

  • Paid Time Off (PTO)

  • Holiday Pay




Ideal Candidate




  • Customer‑service oriented

  • Reliable and able to work overnight/weekend shifts

  • Excellent communicator

  • Comfortable working outdoors and on your feet

  • Able to multitask in a fast‑moving environment




Join Our Team!



If you enjoy helping guests, keeping operations running smoothly, and being part of a supportive and dynamic team, we encourage you to apply for our Parking Guest Ambassador position.



-    Holiday Pay